This new edition of Highly Recommended has been completely revised to take account of innovations and changing practices within the sector. Highly Recommended 1 and Highly Recommended 2 provide students with simple, functional language for dealing with customers and colleagues in a variety of situations, from taking reservations to dealing with complaints. The course offers a straightforward approach to developing speaking and listening skills in the context of the hotel and catering industry.
Produktinformation
- Utgivningsdatum2010-03-04
- Mått218 x 275 x 5 mm
- Vikt164 g
- FormatHäftad
- SpråkEngelska
- SerieHighly Recommended 2
- Antal sidor64
- FörlagOxford University Press
- ISBN9780194577526
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