Customer-Centric Knowledge Management
Concepts and Applications
Inbunden, Engelska, 2011
2 849 kr
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Fri frakt för medlemmar vid köp för minst 249 kr.Customer-Centric Knowledge Management: Concepts and Applications is a comprehensive collection addressing managerial and technical aspects of customer-centric knowledge implementation. It seeks to expand the literature and business practices and contributes to the dynamic and emerging fields of organizational knowledge management, customer relationship management, and information and communication technologies (ICTs).
Produktinformation
- Utgivningsdatum2011-08-31
- Mått221 x 286 x 22 mm
- Vikt1 042 g
- FormatInbunden
- SpråkEngelska
- SerieAdvances in Knowledge Acquisition, Transfer, and Management
- Antal sidor332
- FörlagBusiness Science Reference
- ISBN9781613500897