Contact US! Trainer's Manual
Call Center English Skills
Häftad, Engelska, 2010
269 kr
Slutsåld
CONTACT US develops high-end professional English language communication skills for the BPO industry. This manual contains a comprehensive introduction to the course, outlining the teaching approach and describing the unit structure in detail. It includes model answers to the activities and keys to exercises as well as photocopiable materials.
Produktinformation
- Utgivningsdatum2010-06-21
- Mått210 x 298 x 1 mm
- Vikt190 g
- FormatHäftad
- SpråkEngelska
- Antal sidor64
- FörlagCambridge University Press
- ISBN9780521178587