Communication in the Age of Suspicion

VIAN BAKIR is Senior Lecturer in Media, Culture and Communication, Cardiff School of Creative and Cultural Industries, University of Glamorgan, UK. She has published in the fields of environmental risk communication, policy-agenda-setting, dataveillance and ethics, grounded theory and cultural strategy, and European identity and the media. DAVID M BARLOW is Senior Lecturer in Media, Culture and Communication and directs the Centre for Media and Culture in Small Nations at the University of Glamorgan, UK. He is an Honorary Visiting Research Fellow in the School of Critical Enquiry at La

• Acknowledgements Notes on Contributors PART 1: COMMUNICATION IN THE AGE OF SUSPICION The Age of Suspicion; V.Bakir & D.Barlow PART 2: MEDIA AND EROSION OF TRUST Origins of the Problem of Trust: Propaganda during the First World War; M.Redley The Erosion of Trust in Australian Public Life; J.Archer Manufacturing Authenticity in a Small Nation: The Case of Independent Local Radio in Wales; D.Barlow Terrorism and the Microdynamics of Trust; B.Richards Risk, Advice and Trust: How Service Journalism Fails its Audience; J.Collins 'Trust Me, I'm A Doctor': MMR and the Politics Of Suspicion; C.Critcher New Media Enterprise in the Age of Suspicion; G.Allard Trust, Data-mining and Instantaneity: The Creation of the Online Accountable Consumer; A.McStay PART 3: MEDIA AND BUILDING TRUST Risk Communication, Television News and Trust Generation: The Utility of Ethos; V.Bakir The Media's Role in a Transition Society: From Public Lies to Public Trust?; K.Tampere Trust in a Time of Crisis: The Mass Media as a Guardian of Trust; A.Mehta 'It Was a Mascara Runnin' Kinda Day': Oprah Winfrey, Confession, Celebrity and the Formation of Trust; S.Wilson Branding Trust: The Ideology of Making Truth Claims Through Interactive Media; J.Jones The Technology of Distrust; G.Gumpert & S.J.Drucker PART 4: CONCLUSIONS: TRUST AND THE MEDIA The End of Trust?; V.Bakir & D.Barlow Notes References Index