Business Strategies for a Messy World

Author Ian I. Mitroff: Ian I. Mitroff is Senior Research Associate at the Center for Catastrophic Risk Management at the Haas School of Business, University of California, Berkeley, USA; Professor Emeritus of the University of Southern California, USA; and President of Mitroff Crisis Management.

• 1. Chaparral Steel - A Model Systems Design 2. Critical Arguments - TAS, The Toulmin Argumentation Schema 3. Assumptions - Strategic Assumption Surfacing and Testing (SAST) 4. A Critical Application - The U.S. Census Bureau 5. Complex Messy Systems 6. Synthesis - Putting It All Together Appendix: The 2005 Census Privacy SAST