Alternative Dispute Resolution in the Regulatory Process

DEIRDRE MCCARTHY GALLAGHER is a dispute resolution professional with more than twenty years of experience as a mediator, facilitator, trainer, and conflict management consultant.RICHARD MILES held numerous positions during his thirty-eight years at the Federal Energy Regulatory Commission, starting as a trial attorney and ending in 2010 as the director of its Office of Administrative Litigation and its Dispute Resolution Service.JERRILYNNE PURDY has more than thirty years of experience in the regulated utility industry in both the private and public sectors with more than twenty-five years concentrated in negotiation and dispute resolution.

• Contents Preface Acknowledgments Introduction Part 1. Situating Alternative Dispute Resolution in the Regulatory Environment Chapter 1. Coming Together of the Regulatory Context and ADR Tools Chapter 2. Designing a Sustainable Dispute Resolution System Chapter 3. Ensuring Dispute Resolution System Integrity Part 2. Integrating ADR into a Regulatory Agency’s Existing Processes Chapter 4. Examining the Application and Integration of ADR at the Federal Energy Regulatory Commission Chapter 5. Appreciating the Role of an Independent Dispute Resolution Staff Chapter 6. Resolving Cases with the FERC Settlement Judge Process Chapter 7. Looking at the Role of Independent Trial Staff in the Settlement Process Conclusion Notes