Wiley Handbook of Global Workplace Learning

VANESSA HAMMLER KENON, EdD, is the Associate Vice President of Information Management & Technology at the University of Texas at San Antonio (UTSA), San Antonio, TX. She also lectures in the UTSA College of Education and Human Development. She has held positions of instruction, leadership and management at institutions of higher education for more than 24 years. SUNAY VASANT PALSOLE, PhD, is the Assistant Vice Chancellor for Engineering Remote Education in the Texas A&M University system. He has taught and held administrative and leadership positions in higher education institutions for more than 15 years.

• About the Editors ixContributors’ Biographies xiPreface xixAcknowledgements xxiPart I Change Management 11 Leadership as Shared Practice: A Means of Democratizing School for Its Goals Attainment 3Joy‐Telu Hamilton‐Ekeke2 Effective Strategies for Workplace Learning 27Annetjie Elizabeth Human and Victor Pitsoe3 Developing an Agile Global Workforce: Challenges and Critical Success Factors 45Yoany Beldarrain4 The New Learning Economy and the Rise of the Working Learner 67Hope Clark, Parminder K. Jassal, Sarah Blanchard Kyte, and Mary LeFebvre5 Inclusive Education and Work‐Based Learning – Managing a Process of Change: The Arguments of Jennifer Todd, Thomas and Loxley 83Elda Nikolou‐Walker6 Using an Experiential Learning Model to Design an Assessment Framework for Workplace Learning 95Yaw Owusu‐Agyeman and Magda Fourie‐MalherbePart II Project Management, Partnerships, and Diverse Populations 1197 Measuring Innovative Thinking and Acting Skills as Workplace‐Related Professional Competence 121Susanne Weber and Frank Achtenhagen8 Global Strategic Planning 141John D. Pessima and Bart Dietz9 Global Talent Management 155John D. Pessima and Bart Dietz10 The Confucius Institute Teachers’ Workplace Training 171Xiaonan Wang and Wan Xiang Yao11 Navigating Generational Differences in the Workplace 181Khamael Al Safi12 Multicultural Curriculum and Cross‐Cultural Workplace Learning 201Ana Ivenicki13 Employee Learning Disabilities and Workforce Learning 215Damian Andreas Riviez14 Digital Education in Career and Technical Education and the Support of Creative Professional Development 241Antje Barabasch and Alberto Cattaneo15 Professional Development Meets Personal Development: Impact of a Master’s Program on Alumni 263Yvonne Crotty, Margaret Farren, and Laura KilboyPart III Culture and Language 27716 Competency in Globalization and Intercultural Communication 279Qin Guo17 Intercultural Communication in the Multilingual Urban Workplace 301Aditi Ghosh18 Internationalization of Higher Education in the United Arab Emirates: Opportunities and Fears 323Sara AlAleeli19 Are We Teaching and Assessing the English Skills Needed to Succeed in the Global Workplace? 343Maria Elena Oliveri and Richard J. Tannenbaum20 Bridging the Cultural Gap in the Global Workplace: A Sociocultural Perspective 355Cynthia Carter Ching and George Sellu21 Compensating for the Lack of Physical Non‐verbal Cues in a Virtual Team Context, Based on Cultural Background and Preferred Communication Style 369Yoany Beldarrain and Karen Diehl22 Culture and Global Workplace Learning: Foundations of Cross‐Cultural Design Theories and Models 395Tutaleni Asino and Lisa GiacumoPart IV Engagement and Motivation 41323 Modern Meditation Training: An Innovative Technique to Increase Employee Learning and Achievement 415Thomas F. Valone24 Improving Leadership Communication Competencies and Skills through Training 447Andreas Rupp25 An Examination of Key Factors That Influence Employee Learning in the Workplace 477G. J. Schwartz26 The Effectiveness of Learning Communities in Increasing Employee Learning 501George Sellu and Cynthia Carter ChingPart V Workplace Technology Learning Trends 52127 A Study of Attitude and Utilization of Interactive Whiteboards among Teacher Educators 523Sunday Ayodele Taiwo and Emmanuel Olufemi Adeniyi28 Gamification for Learning and Workforce Motivation 539Kenneth R. Pierce29 The Use of Gamification in Workplace Learning to Encourage Employee Motivation and Engagement 557Hazel Grünewald, Petra Kneip, and Arjan Kozica30 Impact of Gamification on Learning and Motivation of Workforce: A Student‐Based Study 577Ahmed Deif31 Using Technology‐Oriented, Problem‐Based Learning to Support Global Workplace Learning 591Emma O’Brien, Ileana Hamburg, and Mark SouthernIndex 611