Wiley Blackwell Handbook of the Psychology of the Internet at Work

Guido Hertel is Department Chair and Professor of Organizational and Business Psychology at the University of Münster, Germany. Dianna L. Stone is Visiting Research Professor at the University at Albany, SUNY, USA and an Affiliate Professor at Virginia Tech, USA. Richard D. Johnson is Associate Professor of Management, Department Chair, and Director of the Human Resource Information Systems (HRIS) program at the University at Albany, SUNY, USA. Jonathan Passmore (Series Editor) is Director of the Centre for Coaching & Behavioural Change, Henley Business School, UK and holds a professorship at the University of Evora, Portugal.

• About the Editors viiAbout the Contributors ixForeword xv1 The Psychology of the Internet @ Work 1Guido Hertel, Dianna L. Stone, Richard D. Johnson, and Jonathan PassmorePart I Individual Perspectives 192 Digitized Communication at Work 21Nicole C. Krämer and Stephan Winter3 Ergonomics of Information Technologies at Work 39Ben V. Hanrahan and John M. Carroll4 Competencies for Web-Based Work and Virtual Collaboration 61Stefan Krumm and Julian Schulze5 User Experience, Gamification, and Performance 79Meinald T. Thielsch and Jörg Niesenhaus6 Trust in Virtual Online Environments 103Sirkka L. Jarvenpaa, Celeste Cantu, and Shi Ying Lim7 Workplace Cyberdeviance 131Steven D. Charlier, Gary W. Giumetti, Cody J. Reeves, and Lindsey S. Greco8 Blended Working 157Nico W. van Yperen and Burkhard Wörtler9 Flexwork, Work–Family Boundaries, and Information and Communication Technologies 175Ronald E. Rice10 Mobile Computing and Hand-Held Devices at Work 195Humayun ZafarPart II Organizational Perspectives 21111 E-Recruiting: Using Technology to Attract Job Applicants 213Derek Chapman and Anna F. Gödöllei12 Social Networking Systems, Search Engines, and the Employment Process 231Kimberly M. Lukaszewski and Andrew F. Johnson13 The Evolution of E-Selection 257David N. Dickter, Victor Jockin, and Tanya Delany14 E-Leadership 285Surinder Kahai, Bruce J. Avolio, and John Sosik15 Virtual Teams 315M. Travis Maynard, Lucy L. Gilson, Nicole C. Jones Young, and Matti Vartiainen16 Online Employee Surveys and Online Feedback 347Bernad Batinic and Carrie Kovacs17 E-Learning 369Richard D. Johnson and Kenneth G. BrownPart III Societal and Cross-Sectorial Perspectives 40118 Robots in the Digitalized Workplace 403Jochen J. Steil and Günter W. Maier19 Social Issues Associated with the Internet at Work 423Dianna L. Stone, Dianna Krueger, and Stephen Takach20 Employee Age Differences in Using Internet-Based Tools at Work 449Gabriela Burlacu, Donald M. Truxillo, and Talya N. Bauer21 The Future of Work 481Stela Lupushor and Alex FraderaIndex 509