Del 235 - Wiley Nonprofit Law, Finance and Management Series

Volunteer Management Handbook

Leadership Strategies for Success

Inbunden, Engelska, 2011

AvTracy D. Connors,Tracy D. Connors,Tracy D Connors

959 kr

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Completely revised and expanded, the ultimate guide to starting—and keeping—an active and effective volunteer program Drawing on the experience and expertise of recognized authorities on nonprofit organizations, The Volunteer Management Handbook, Second Edition is the only guide you need for establishing and maintaining an active and effective volunteer program. Written by nonprofit leader Tracy Connors, this handy reference offers practical guidance on such essential issues as motivating people to volunteer their time and services, recruitment, and more. Up-to-date and practical, this is the essential guide to managing your nonprofit's most important resource: its volunteers. Now covers volunteer demographics, volunteer program leaders and managers, policy making and implementation, planning and staff analysis, recruiting, interviewing and screening volunteers, orienting and training volunteers, and much moreUp-to-date, practical guidance for the major areas of volunteer leadership and managementExplores volunteers and the law: liabilities, immunities, and responsibilitiesDesigned to help nonprofit organizations survive and thrive, The Volunteer Management Handbook, Second Edition is an indispensable reference that is unsurpassed in both the breadth and depth of its coverage.

Produktinformation

Utgivningsdatum2011-12-02
Mått185 x 259 x 46 mm
Vikt953 g
FormatInbunden
SpråkEngelska
SerieWiley Nonprofit Law, Finance and Management Series
Antal sidor480
Upplaga2
FörlagJohn Wiley & Sons Inc
ISBN9780470604533

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TRACY D. CONNORS has published eight nonprofit management handbooks—an unsurpassed publication record in the field of not-for-profit management—a field that he helped advance and define beginning with the first NPO handbook in 1980. He is an NPO management consultant, a Leadership Faculty Member for HandsOn University, and a graduate student at Capella University completing requirements for a doctoral degree in human services management.

Preface xiiiPart I Volunteer Resource Program Assessment, Analysis, And Planning 1Organizational Assessment And PlanningChapter 1 Volunteer Models and Management 3R. Dale Safrit, EdDNorth Carolina State UniversityRyan Schmiesing, PhDOhio Community Service CouncilChapter 2 Volunteer Demographics 31Harriett C. Edwards, EdDR. Dale Safrit, EdDKimberly Allen, PhDNorth Carolina State UniversityChapter 3 Preparing the Organization for Volunteers 55Jeffrey L. Brudney, PhDCleveland State UniversityDigital A (www.wiley.com/go/volhandbook) Volunteer Management of Governance Volunteers A.1Keith Seel, PhD, CVAMount Royal UniversityChapter 4 Shaping an Organizational Culture of Employee and Volunteer Commitment 81Judith A. M. Smith, DMHandsOn Jacksonville, Inc.Digital B (www.wiley.com/go/volhandbook) Understanding the Changing Organization as a Primary Context for Volunteering B.1Judith A. M. Smith, DMHandsOn Jacksonville, Inc.Digital C (www.wiley.com/go/volhandbook) Organizational and Programmatic Benefits from Adversity:Comprehending the Centrality of the Role of Adverse Experiences in and on the NPO and Its Programs C.1Elizabeth Power, MEdEPower & Associates, Inc.Operational Assessment And PlanningChapter 5 Maximizing Volunteer Engagement 103Sarah Jane Rehnborg, PhDMeg Moore, MBAUniversity of Texas at AustinChapter 6 Assessment, Planning, and Staffing Analysis 125Cheryle N. Yallen, MSCNY EnterprisesBarbara K. Wentworth, MSChapter 7 Policy Development for Volunteer Involvement 149Linda L. Graff, BSW, MALinda Graff And Associates Inc.Digital D (www.wiley.com/go/volhandbook) Options for Volunteer Involvement D.1Bryan D. Terry, PhDAmy M. Harder, PhDDale W. Pracht, PhDUniversity of FloridaDigital E (www.wiley.com/go/volhandbook) Managing Voluntourism E.1Muthusami Kumaran, PhDUniversity of FloridaJoanna PappasFaith Ventures Investment CorporationPart II Strategic Deployment And Implementation 203AccessionChapter 8 The Latest Approach to Volunteer Recruitment: Competency-Competence Pathways and Volunteer 205Resource Management SystemsStephen Hobbs, EdDWELLth Learning NetworkDigital F (www.wiley.com/go/volhandbook) Marketing Volunteerism for Specialized Cohorts F.1Lori GotliebThe Arthritis Society, Ontario RegionChapter 9 Orientation: 227Welcoming New Volunteers into the Organization Harriett C. Edwards, EdDNorth Carolina State UniversityTrainingChapter 10 Training Volunteers 237Mary Kay Hood, MSHendricks Regional HealthCommunicationsChapter 11 Volunteer and Staff Relations 255Nancy Macduff, MACEMacduff/Bunt AssociatesChapter 12 Communicating with Volunteers and Staff 273Denise Sevick Bortree, PhDPenn State UniversityDigital G (www.wiley.com/go/volhandbook) Social Media and Volunteer Programs G.1Nancy Macduff, MACEMacduff/Bunt AssociatesProgram ManagementChapter 13 Volunteer Performance Management: The Impact Wheel 287Julie Anne Cross, PhDStratagem, Inc.Stephen Hobbs, EdDWELLth Learning NetworkDigital H (www.wiley.com/go/volhandbook) Effective Leadership and Decision-Making H.1Nicole LaMee Perez Steadman, PhDUniversity of FloridaChapter 14 Risk Management in Volunteer Involvement 323Linda L. Graff, BSW, MALinda Graff And Associates Inc.Digital I (www.wiley.com/go/volhandbook) Information System Tools for Volunteer Management I.1Debra C. Burrows, PhDThe Pennsylvania State UniversityDigital J (www.wiley.com/go/volhandbook) Executive and Managerial Coaching in Nonprofits: Critical Leadership Development J.1Milena Meneghetti, MSc, CHRP, Registered PsychologistFamily Psychology CentrePart III Results And Evaluation 361Chapter 15 Evaluating the Volunteer Program: Contexts and Models 363Jeffrey L. Brudney, PhDCleveland State UniversityTamara G. Nezhina, PhDDePaul UniversityChapter 16 Evaluating Impact of Volunteer Programs 389R. Dale Safrit, EdDNorth Carolina State UniversityPART IV (www.wiley.com/go/volhandbook) APPLIED MANAGEMENT PRACTICEDigital K (www.wiley.com/go/volhandbook) Mission Fulfillment (Even During Challenging Times) K.1Brian P. Higley, PhDThe Building Blocks LLC and the University of North FloridaMartin Heesacker, PhDUniversity of FloridaBrian J. Mistler, PhDHobart and William Smith CollegesJustin Farinelli, BSSecond Lieutenant U.S. ArmyDigital L (www.wiley.com/go/volhandbook) Ethics: Professional Ethics for Volunteers L.1Joan E. Pynes, PhDUniversity of South FloridaDigital M (www.wiley.com/go/volhandbook) Professionalism and Credentialing in the Field of Volunteer Management M.1Lawrence Ullian, EdD and CVAMuskie School of Public Service, University of Southern MaineAnne B. Schink, CVAConsultant in Volunteer ManagementDigital N (www.wiley.com/go/volhandbook) Advocacy in Volunteer Management N.1Anne B. Schink, CVAConsultant in Volunteer ManagementLawrence Ullian, EdD, CVAMuskie School of Public Service, University of Southern MaineDigital O (www.wiley.com/go/volhandbook) National, State, and Local Community Programs for Volunteer Resource Managers O.1Kristin Callazzo Hodgson, CAEClinical and Laboratory Standards InstituteDigital P (www.wiley.com/go/volhandbook) Volunteer Management: Hospice Organizations P.1Ginny Burns, CVABig Bend HospiceDigital Q (www.wiley.com/go/volhandbook) Volunteer Resource Management in Local Development Organizations: An International Perspective (Portugal) Q.1Timothy L. Koehnen, PhD, Professor AssociadoUniversity of Tras-os-Montes e Alto DouroDigital R (www.wiley.com/go/volhandbook) International Volunteer Management R.1Marilyn K. Lesmeister, PhDPamela Rose, PhDOregon State UniversityErin Barnhart, PhD CandidateEffective Altruism, LLCAbout the Editor 409About the Contributors 411About the Web Site 427Index 429