Supply Chain Management
A Global Perspective
Häftad, Engelska, 2021
Av Nada R. Sanders, Nada R. (Wright State University) Sanders, Nada R Sanders
2 159 kr
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Fri frakt för medlemmar vid köp för minst 249 kr.Like no other text on the subject, Supply Chain Management: A Global Perspective provides a balanced and integrated perspective of both the foundational principles and pragmatic, business-oriented functions of SCM. Highlighting the holistic and interconnected nature of SCM, this comprehensive volume addresses supply chain strategy, design, planning, controlling, management and more. The text features numerous real-world business examples that illustrate SCM best practices while helping students understand the complexities of SCM decision making.Now in its third edition, this well-respected text provides a global focus, cross-functional approach, and strong pedagogy. Clear, student-friendly chapters contain discussion questions, case studies, and examples designed to develop managerial thinking, explore key managerial issues, and bring difficult concepts to life. Detailed yet accessible coverage of topics including operations management, sourcing, logistics, forecasting, demand planning, and sustainable supply chain management offers a realistic practitioner’s view of SCM in the contemporary business landscape.
Produktinformation
- Utgivningsdatum2021-03-04
- Mått203 x 252 x 18 mm
- Vikt658 g
- FormatHäftad
- SpråkEngelska
- Antal sidor368
- Upplaga3
- FörlagJohn Wiley & Sons Inc
- ISBN9781119702863
Tillhör följande kategorier
- Preface xi1 Introduction To Supply Chain Management 1What is Supply Chain Management (SCM)? 3Supply Chain Leader’s Box: Amazon.com 9The Boundary-Spanning Nature of SCM 10The Rise of SCM 13Supply Chain Leader’s Box: Dell Computer Corporation 14Characteristics of a Competitive Supply Chain 14Global Insights Box: Zara 15Trends in SCM 16Supply Chain Leader’s Box: Wal-Mart 17Big Data Analytics Box: Tesco 18Managerial Insights Box—Outsourcing Innovation: Goldcorp Inc. 22Empowering Entrepreneurs Box 23Careers in SCM and Professional Organizations 23Chapter Highlights 24Key Terms 24Discussion Questions 24Case Study: McNulty’s Muscular Materials (MMM) 25Case Study: Making Decisions with Data Analytics: FutureChain 25Bibliography 262 Supply Chain Strategy 27What is Supply Chain Strategy? 29Achieving a Competitive Advantage 30Supply Chain Leader’s Box: Wal-Mart 31Global Insights Box: Toyota Motor Corporation 33Building Blocks of Supply Chain Strategy 33Managerial Insights Box—Outsourcing Alliances: Li & Fung Ltd. 39Supply Chain Strategic Design 40Supply Chain Leader’s Box: Barlean’s Organic Oils 43Strategic Considerations 44Big Data Analytics Box: Amazon 45Empowering Entrepreneurs Box 46Productivity as a Measure of Competitiveness 46Chapter Highlights 48Key Terms 48Discussion Questions 49Problems 49Case Study: Surplus Styles 49Case Study: Making Decisions with Data Analytics: Whole Goods 50Bibliography 503 Network and System Design 51The Supply Chain System 53Supply Chain Leader’s Box—Moving to Process Thinking: LG Electronics 56Understanding Processes: Theory of Constraints (TOC) 56Integration of Supply Chain Processes 61Designing Supply Chain Networks 62Managerial Insights Box: Coca-Cola 63Big Data Analytics Box: Segmentation in Retail 66Empowering Entrepreneurs Box 66Enterprise Resource Planning (ERP) 66Chapter Highlights 69Key Terms 69Discussion Questions 69Problems 70Case Study: Boca Electronics LLC 70Case Study: Making Decisions with Data Analytics: J-Consulting 71Bibliography 714 Marketing 72What is Marketing? 74Supply Chain Leader’s Box: Gap Inc. 75Supply Chain Leader’s Box—Accommodating Changing Customer Preferences: PepsiCo 77Customer-Driven Supply Chains 78Managerial Insights Box—Understanding the Customer: Target 80Delivering Value to Customers 82Global Insights Box—Global Customer Service: Coca-Cola Japan 86Channels of Distribution 87Managerial Insights Box—Changing the Distribution Channel: Steinway Pianos 89Big Data Analytics Box: Oasis 91Empowering Entrepreneurs Box 92Chapter Highlights 92Key Terms 92Discussion Questions 93Case Study: Gizmo 93Case Study: Making Decisions with Data Analytics: Your Friend Mark 94Bibliography 945 Operations Management 95What is Operations Management (OM)? 97Supply Chain Leader’s Box: Wal-Mart 100Product Design 101Big Data Analytics Box: Honda 102Global Insights Box: Ryanair 103Process Design 107Managerial Insights Box—A New Manufacturing Process: Rapid Manufacturing 110Facility Layout 110Managerial Insights Box: Mazzi’s versus Totino’s Pizza 112Line Balancing in Product Layouts 112Process Automation 116Global Insights Box: Kuka Robotics Corp. 116Empowering Entrepreneurs Box 117Chapter Highlights 118Key Terms 118Discussion Questions 118Problems 119Case Study: Making Decisions with Data Analytics: Song’s Mumbai Restaurant 119Bibliography 1206 Sourcing 121What is Sourcing? 123Supply Chain Leader’s Box—Co-Creation: The Auto Industry 126The Sourcing Function 126Sourcing and SCM 128Global Insights Box—Outsourcing Analytics: Accenture 129Supply Chain Leader’s Box—Risk Management: IBM 130Managerial Insights Box—Outsourcing Alliances: Roots 133Big Data Analytics Box: Fedex 135Measuring Sourcing Performance 135Empowering Entrepreneurs Box 136Chapter Highlights 137Key Terms 137Discussion Questions 137Problems 138Class Exercise: Toyota 138Case Study: Snedeker Global Cruises 138Case Study: Making Decisions with Data Analytics: J&G 139Bibliography 1397 Logistics 141What is Logistics? 143Supply Chain Leader’s Box: United Parcel Service (UPS) 144Logistics Tasks 149Big Data Analytics Box—Autonomous Vehicles: Uber 149Transportation 151Supply Chain Leader’s Box: Sysco 152Global Insights Box—Rail Service Between China and Europe: “Northeast Passage” 153Warehousing 154Third-Party Logistics (3PL) Providers 157Empowering Entrepreneurs Box 157Chapter Highlights 157Key Terms 158Discussion Questions 158Problems 158Case Study: Strategic Solutions Inc. 159Case Study: Making Decisions with Data Analytics: Morning Foods Inc. 160Bibliography 1618 Forecasting and Demand Planning 162What is Forecasting? 164Managerial Insights Box: Forecasting Beyond Widgets 166Global Insights Box—Matching Supply and Demand: World Health Organization (WHO) 167The Forecasting Process 168Managerial Insights Box: Predictive Analytics 170Types of Forecasting Methods 171Big Data Analytics Box—Improving Weather Forecasting: NOAA 174Time Series Forecasting Models 174Causal Models 180Measuring Forecast Accuracy 183Collaborative Forecasting and Demand Planning 185Supply Chain Leader’s Box—Using Collaborative Technology: Li & Fung 186Empowering Entrepreneurs Box 188Chapter Highlights 188Key Terms 188Discussion Questions 189Problems 189Case Study: Speedy Automotive 190Case Study: Making Decisions With Data Analytics: TechGiant 192Bibliography 1929 Inventory Management 193Basics of Inventory Management 195Managerial Insights Box—Service Inventory: Zoots 196Supply Chain Leader’s Box: John Deere & Company 200Inventory Systems 200Fixed-Order Quantity Systems 203Big Data Analytics Box—Analytics Driven Inventory: Dell 209Fixed-Time Period Systems 210Independent versus Dependent Demand 212Global Insights Box: Intel Corporation 212Managing Supply Chain Inventory 213Empowering Entrepreneurs Box 216Chapter Highlights 216Key Terms 217Discussion Questions 217Problems 218Case Study: Making Decisions With Data Analytics: Colorworld 218Bibliography 21910 Lean Systems and Six-Sigma Quality 220What is Lean? 222Big Data Analytics Box: General Electric 224Supply Chain Leader’s Box: U.S. Army 225Lean Production 226Global Insights Box: UPS 226Respect for People 228Total Quality Management (TQM) 230Managerial Insights Box: Lean Tools in the Popular Press 233Statistical Quality Control (SQC) 234Supply Chain Leader’s Box: Intel Corporation 235Six Sigma Quality 241The Lean Six Sigma Supply Chain 243Empowering Entrepreneurs Box 245Chapter Highlights 246Key Terms 246Discussion Questions 246Problems 247Case Study: Buckeye Technologies 248Case Study: Making Decisions with Data Analytics: Calloway Inc. 248Bibliography 24911 Supply Chain Relationship Management 250Supply Chain Relationships 252Big Data Analytics Box—The Network Effect: Amazon 255Supply Chain Leader’s Box—Open Innovation: Proctor & Gamble 257The Role of Trust 258Global Insights Box—Growth Through Partnership: Coca-Cola in Africa 262Managing Conflict and Dispute Resolution 262Managerial Insights Box: Commodity Swapping 266Negotiation Concepts, Styles, and Tactics 266Relationship Management in Practice 271Empowering Entrepreneurs Box 273Chapter Highlights 274Key Terms 274Discussion Questions 274Case Study: Lucid v. Black Box 274Case Study: Making Decisions with Data Analytics: Buckeye Deliveries 275Bibliography 27612 Global Supply Chain Management 277Global Supply Chain Management 279Supply Chain Leader’s Box—Challenges of Global Culture: Wal-Mart 281Global Market Challenges 283Managerial Insights Box: Coca-Cola’s China Branding Challenge 285Global Infrastructure Design 287Big Data Analytics Box—Supplier Risk: Cisco 288Cost Considerations 289Managerial Insights Box—Beyond Cost: BMW 290Political and Economic Factors 291Empowering Entrepreneurs Box 293Chapter Highlights 294Key Terms 294Discussion Questions 294Case Study: Wú’s Brew Works 294Case Study: Making Decisions with Data Analytics: Mika Enterprises 299Bibliography 29913 Sustainable Supply Chain Management 300What is Sustainability? 302Global Insights Box: The Great Pacific Garbage Patch 303Supply Chain Leader’s Box: Fibria Celulose 305Evaluating Sustainability in SCM 309Big Data Analytics Box: Coca-Cola 317Sustainability in Practice 319Managerial Insights Box: Carbon Fiber Auto Parts 320Empowering Entrepreneurs Box 323Chapter Highlights 323Key Terms 324Discussion Questions 324Case Study: Haitian Oil 324Case Study: Making Decisions with Data Analytics: Wellington’s Coffee House 325Bibliography 326Appendix The Standard Normal Distribution A-1Glossary G-1Index I-1