'Silverman provides an informative, readable, and entertaining addition to any museum studies library.' – Visitor Studies'[T]imely and important ... so well researched and carefully argued that it is bound to become a classic reference for those who wish to maximize the public value of museums ... The Social Work of Museums is an invaluable resource – one that is well worth owning and returning to again and again ... Lois Silverman has written a brilliant book.' – Mary Ellen Munley, MEM & Associates, Museum Management and Curatorship'[A] sympathetic call to action. Silverman artfully weaves together a number of seemingly disparate threads ... The resulting tapestry is a reader-friendly introduction to social work principles for museum professionals … which is simultaneously an introduction to museum studies for social workers. … This is a thought-provoking, inspiring book that many are sure to find is a useful tool for professional development, organizational change, teaching, research, and planning.' – Phaedra Livingstone, University of Oregon, USA, caa.reviews