Social Skills at Work

David Fontana is Senior Lecturer in Educational Psychology at University College, Cardiff. He has an international reputation as an educationist and psychologist with extensive first-hand experience as a teacher in primary and secondary schools and as a teacher trainer. He is the author of Personality and Education and Psychology for Teachers, and the editor of Behaviourism and Learning Theory in Education.

• Introduction to the Series. Foreword.Introduction.1. What are social skills?2. How well do you know your social self?3. How well do you know those you work with?4. Effective communication.5. Managing change.Conclusion.Index.