Small Libraries

Sally Gardner Reed, executive director of United for Libraries, lives in the greater Philadelphia area.

• Table of ContentsIntroduction    CREATING A POLITICAL BASE     Trustees as Advocates     You Gotta Have Friends     Establishing Clout with the Town Government     Financial Support    Year-Round Advocacy     Co-Opting Community Support     PERSONNEL     Hiring     Personnel Policies     Continuing Education     Staff Evaluation     The Problem Employee     Volunteers     THE LIBRARY’S COLLECTION     Selection Policies     Audiovisual Materials     Complementing Other Community Resources     Collection Development and Your Community     Your Library and Intellectual Freedom     Gifts     Stretching the Materials Budget     Weeding the Collection     Beyond the Library Walls     Interlibrary Loan     Online Resources     HE LIBRARY BUILDING     A Fresh Look-The Aesthetics     The Exterior     The Interior     Moving Walls, Raising Ceilings     Time to Build     Funding or Architect—Which Comes First?     Finding Funds     Selecting the Architect and the Contractor     Construction     Documenting for Posterity     Celebrating     SERVICE     Why Are We Here Anyway?     Planning     Putting It All Together     Patron Satisfaction     Quality of Service: The Intangibles     Reference Service        Children’s Services     Programs     You’ve Got It, Now Promote It!     Free Versus Fee     Outreach     Appendix A: Friends of the Library “Statement of Purpose” (Sample)     Appendix B: Orientation Checklist     Appendix C: Job Description Worksheet     Appendix D: Personnel Policy Worksheet     Appendix E: Sample Volunteer Job Description—Library Materials Processor     Appendix F: Volunteer Application Form     Appendix G: Library Bill of Rights     Appendix H: American Library Association Code of Ethics     Appendix I: Yourtown Public Library Internet Use Policy     Appendix J: Request for Reconsideration of Library Material     Appendix K: Gift Acknowledgment/Receipt (Sample)<     Appendix L: Meeting Room Policy (Sample)     Appendix M: Building Program-Facility Checklist (Sample)     Annotated Bibliography     Index

“a gem”—Booklist; “direct and casual style inspires confidence...outstanding”—Library Journal; “an indispensable, invaluable, ‘user friendly’ reference”—Midwest Book Review; “one of the best...covers all the bases...wonderful”—Wilson Library Bulletin.