Six Sigma For Managers

Tools, Techniques, and Case Studies to Help You Successfully Manage Your Company's Six Sigma Initiative

six sigma is today's most dynamic management approach for dramatically improving product and process quality­­along with employee enthusiasm and involvement. its success, however, requires a new corporate mindset and an entirely transformed set of management practices. Six Sigma for Managers is a step-by-step guidebook for understanding and managing every facet of this landmark quality initiative. The latest addition to McGraw-Hill's skills-based Briefcase Books series, it gives you the hands-on knowledge and skills you need to:

• Prepare employees for a full-time, committed focus on the Six Sigma initiative
• Use Six Sigma tools to isolate­­and improve­­factors affecting your firm's quality and performance
• Sustain Six Sigma, and create a ripple effect throughout your entire organization

six sigma is the key to unlocking new levels of quality, performance, customer service and profit; as a manager, you are the key to unlocking the power of six sigma. let Six Sigma for Managers show you how to wield this power effectively, and lead the way toward transforming your company into a Six Sigma powerhouse.

Briefcase Books, written specifically for today's busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page:

• Clear definitions of key Six Sigma terms, concepts, and jargon
• Tactics and strategies for overseeing a Six Sigma initiative
• Insider tips for getting the most from Six Sigma
• Practical advice for minimizing implementation mistakes
• Warning signs when preparing for and undertaking a Six Sigma initiative
• Stories and insights from the Six Sigma experiences of others
• Specific Six Sigma procedures, tactics, and hands-on techniques