Service Science and Logistics Informatics

An interdisciplinary field, service science plays an increasingly important role in the world economy, prompting individuals to reengineer traditional services in logistics and supply chain management through IT innovation. Service Science and Logistics Informatics: Innovative Perspectives addresses the latest in applied service science research and industry practices. Focusing on emerging technologies such as RFID, this book is the perfect reference for business and IT professionals interested in learning more about the practices and guidelines for service innovation in logistics and supply chain management.