Room Service Management

Häftad, Engelska, 2024

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Room service is a hotel amenity for ordering food and drink to guest rooms. This book is a comprehensive text for managing and improving the quality of room service in the hospitality industry. It provides practical tips and strategies for creating efficient room service operations that meet and exceed guest expectations. Whether you're a hotel manager or a food service professional, this book is an essential resource for optimizing your room service operations.

Produktinformation

Utgivningsdatum2024-03-31
Mått203 x 254 x undefined mm
Vikt272 g
FormatHäftad
SpråkEngelska
Antal sidor249
FörlagArcler Press
ISBN9781774697368

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Deepak Juyal is an accomplished tourism professional with over 15 years of experience in the industry. He completed his MBA in Tourism from Garhwal University, Uttarakhand in 2005 and went on to work with some of the most reputed names in the business viz. KUONI & TUI, where he managed inbound operations for clients from France, Switzerland, UK, USA & Australia. He also handled domestic operations for the renowned IRCTC brand. Deepak's expertise in tourism operations earned him the position of Assistant General Manager with Purequest Adventures (soft adventure brand of TUI) in 2018. He played a key role in developing the company's business strategy and ensuring its successful implementation. However, his passion for education led him back to his hometown Dehradun, where he joined Graphic Era University as Assistant Professor. He has qualified UGC-NET and is currently pursuing his PhD in Sustainable Tourism. Apart from his professional achievements, Deepak is an avid traveler and adventurer. He has explored many parts of India, including Rajasthan, Himachal Pradesh, Ladakh, Madhya Pradesh, Uttarakhand, Karanataka, and Maharashtra. He has also done trekking in Himachal Pradesh and Uttarakhand and went on a thrilling bike ride to Ladakh. Deepak's love for travel has also taken him to neighboring country Bhutan. Overall, Deepak Juyal is a dynamic professional with a passion for tourism and a commitment to sustainable practices.

Chapter 1 Introduction to Room Service ManagementChapter 2 Resources Management in Room ServiceChapter 3 Food and Beverage Servicing in RoomsChapter 4 Quality Control and Customer Satisfaction in Room ServiceChapter 5 Room Service in Luxury and Budget HotelsChapter 6 Staffing and Training in Room Service ManagementChapter 7 Challenges of Room Service ManagementChapter 8 Current and Future Trends in Room Service Management