Roadmap to Intercultural Proficiency

Frauke Bender is Professor of International Management at the International School of Management in Dortmund, Germany. Previously, she held the role of ranked faculty member at the Anderson College of Business and Computing, Regis University in Denver, Colorado, USA. Her research focuses on international business, cross-cultural management, leadership, as well as diversity and inclusion.

• Chapter 1:  Introduction: Why Intercultural Proficiency Matters.- Chapter 2: Understanding Cultural Differences.- Chapter 3: Communicating Across Cultures.- Chapter 4: Dealing with Acculturative Stress and Cultural Adjustment.- Chapter 5: Navigating Cultural Diversity with Intercultural Proficiency.- Chapter 6: Reflecting Thoughts and Outlook.