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Searching for paid tasks via digital labour platforms, such as Uber, Deliveroo and Fiverr, has become a global phenomenon and the regular source of income for millions of people. In the advent of digital labour platforms, this insightful book sheds new light on familiar questions about tensions between competition and cooperation, short-term gains and long-term success, and private benefits and public costs. Drawing on a wealth of knowledge from a range of disciplines, including law, management, psychology, economics, sociology and geography, it pieces together a nuanced picture of the societal challenges posed by the platform economy.Chapters present a comprehensive, multidisciplinary overview of the rise of gig work, reflecting on long-term developments in the gig economy and incorporating contemporary developments into the rich theoretical and empirical literature on the topic. Charting new research territory, the book addresses key academic and policy challenges, arming readers with relevant analytical tools and practical solutions to face common problems. This book comprises a key reference for future research on the topic as well as critical policy measures for addressing challenges relating to gig work.Offering an integrated outline of the latest insights, this book is crucial reading for scholars and researchers of the platform economy and gig work, outlining academic insights and empirical research, and illustrating a research agenda for future scholarship. The book’s comprehensive approach will also benefit policy-makers, managers and workers as they confront the platform economy’s wide variety of legal, economic and management challenges.
Edited by Jeroen Meijerink, Associate Professor of Human Resource Management, University of Twente, Giedo Jansen, Faculty of Law, University of Amsterdam and Victoria Daskalova, Assistant Professor, Utrecht University, the Netherlands
Contents:Preface PART I SETTING THE STAGE –PLATFORM-MEDIATED GIG WORK IN CONTEXT1 Platform economy puzzles: the need for a multidisciplinaryperspective on gig work 2Jeroen Meijerink, Giedo Jansen and Victoria Daskalova2 Understanding the prevalence and nature of platform work:the measurement case in the COLLEEM survey study 19Annarosa Pesole3 The past, present and future of gig work 46Jim Stanford4 Labour protection for non-employees: how the gigeconomy revives old problems and challenges existing solutions 68Victoria Daskalova, Shae McCrystal and Masako WakuiPART II UNPACKING PLATFORM ECONOMYPUZZLES – ECONOMIC AND SOCIALEXCHANGES IN PLATFORM-MEDIATED GIG WORK5 Platform urbanism and infrastructural surplus 101Aaron Shapiro6 Dual value production as key to the gig economy puzzle 123Niels van Doorn and Adam Badger7 Online labour platforms, human resource management andplatform ecosystem tensions: an institutional perspective 140Anne Keegan and Jeroen Meijerink8 Multi-party working relationships in gig work: towardsa new perspective 162James Duggan, Ultan Sherman, Ronan Carbery andAnthony McDonnellPART III SOLUTIONS AND CONCLUSIONS9 Gigs of their own: reinventing worker cooperativism in theplatform economy and its implications for collective action 188Damion Jonathan Bunders10 The politics of platform work: representation in the age ofdigital labour 209Paul Jonker-Hoffrén and Giedo Jansen11 Conclusion: solutions to platform economy puzzles andavenues for future research 229Giedo Jansen, Victoria Daskalova and Jeroen MeijerinkIndex
‘Only a level playing field will make the platform economy work for everyone. Getting there requires a deep interdisciplinary understanding of the challenges - and potential solutions - involved. In bringing together a diverse group of scholars from a broad range of disciplines Platform Economy Puzzles provides a wide range of excellent perspectives of interest to anyone interested in understanding how we got here – and what should happen next.‘
Tanya Bondarouk, Anna Bos-Nehles, Maarten Renkema, Jeroen Meijerink, Jan de Leede, The Netherlands) Bondarouk, Tanya (University of Twente, The Netherlands) Bos-Nehles, Anna (University of Twente, The Netherlands) Renkema, Maarten (University of Twente, The Netherlands) Meijerink, Jeroen (University of Twente, The Netherlands) de Leede, Jan (University of Twente