Platform Economy Puzzles

Edited by Jeroen Meijerink, Associate Professor of Human Resource Management, University of Twente, Giedo Jansen, Faculty of Law, University of Amsterdam and Victoria Daskalova, Assistant Professor, Utrecht University, the Netherlands

• Contents:Preface PART I SETTING THE STAGE –PLATFORM-MEDIATED GIG WORK IN CONTEXT1 Platform economy puzzles: the need for a multidisciplinaryperspective on gig work 2Jeroen Meijerink, Giedo Jansen and Victoria Daskalova2 Understanding the prevalence and nature of platform work:the measurement case in the COLLEEM survey study 19Annarosa Pesole3 The past, present and future of gig work 46Jim Stanford4 Labour protection for non-employees: how the gigeconomy revives old problems and challenges existing solutions 68Victoria Daskalova, Shae McCrystal and Masako WakuiPART II UNPACKING PLATFORM ECONOMYPUZZLES – ECONOMIC AND SOCIALEXCHANGES IN PLATFORM-MEDIATED GIG WORK5 Platform urbanism and infrastructural surplus 101Aaron Shapiro6 Dual value production as key to the gig economy puzzle 123Niels van Doorn and Adam Badger7 Online labour platforms, human resource management andplatform ecosystem tensions: an institutional perspective 140Anne Keegan and Jeroen Meijerink8 Multi-party working relationships in gig work: towardsa new perspective 162James Duggan, Ultan Sherman, Ronan Carbery andAnthony McDonnellPART III SOLUTIONS AND CONCLUSIONS9 Gigs of their own: reinventing worker cooperativism in theplatform economy and its implications for collective action 188Damion Jonathan Bunders10 The politics of platform work: representation in the age ofdigital labour 209Paul Jonker-Hoffrén and Giedo Jansen11 Conclusion: solutions to platform economy puzzles andavenues for future research 229Giedo Jansen, Victoria Daskalova and Jeroen MeijerinkIndex

‘Only a level playing field will make the platform economy work for everyone. Getting there requires a deep interdisciplinary understanding of the challenges - and potential solutions - involved. In bringing together a diverse group of scholars from a broad range of disciplines Platform Economy Puzzles provides a wide range of excellent perspectives of interest to anyone interested in understanding how we got here – and what should happen next.‘