Persuasion and Influence For Dummies

Häftad, Engelska, 2011

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Many people want to gain trust or support in business and throughout life, but the true skill is doing so in a charming fashion! Whether you're convincing the boss about your much-deserved promotion or a busy restaurateur to offer a better table, the power of persuasion can help improve and increase your successes. Elizabeth Kuhnke, author of the bestselling Body Language For Dummies, guides the reader through easy-to-implement techniques that can turn a timid person into someone bursting with self confidence and the ability to influence.Topics covered will include: The key elements in becoming more persuasive - body language, listening skills, using persuasive words and actionsFinding a common ground and establishing a connection with your audienceCapturing their attention and keeping them interestedPutting yourself across convincinglyGetting things done through othersIdentifying the type of person you're dealing with - and responding in an appropriate manner

Produktinformation

Utgivningsdatum2011-10-28
Mått188 x 234 x 23 mm
Vikt721 g
FormatHäftad
SpråkEngelska
Antal sidor400
FörlagJohn Wiley & Sons Inc
ISBN9780470747377

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Introduction 1 Part I: Preparing to Persuade and Influence 7Chapter 1: Laying the Groundwork for Persuasion and Influence 9Chapter 2: Finding Common Ground with Your Audience 27Chapter 3: Establishing an Emotional Connection 57Chapter 4: Putting Together a Compelling Case 73Chapter 5: Establishing Your Credibility 93Chapter 6: Exhibiting and Exercising Your Expertise 117Part II: Developing Your Persuasive and Influencing Skills 135Chapter 7: Listening Actively 137Chapter 8: Gaining and Maintaining Your Audience’s Interest 155Chapter 9: Gearing Your Approach to Different Decision-Making Styles 177Part III: Picking the Right Approach 205Chapter 10: Getting Things Done with the Help of Others 207Chapter 11: Leading by Example: Quietly Creating Big Change 229Chapter 12: Appealing to Other People’s Drives, Needs and Desires 245Part IV: Putting Persuasion and Influencing Skills into Practice 271Chapter 13: Getting Physical: Putting Body Language to Work 273Chapter 14: Perfecting Your Persuasive Voice 293Part V: The Part of Tens 321Chapter 15: Ten Sure-Fire Ways to Influence Anyone 323Chapter 16: Ten Ways to Persuade Electronically: Emails and Beyond 329Chapter 17: Ten Ways to Persuade over the Phone 339Chapter 18: Ten Essential Instruments for Your Persuasion Toolkit 347Index 357