Perspectives in Business Informatics Research

This book constitutes the refereed proceedings of the 10th International Conference on Perspectives in Business Informatics Research (BIR), heldin Riga, Latvia, in October 2011. The 25 full papers accepted for this volume were selected from 68 submissions. In addition, two invited papers presented at the conference are also included. The papershave beenorganized in topical sessions on business intelligence and performance management, data and processes, ontologies, architectures, stakeholders' perspectives, Web information systems and services, and systems approach.