Performance Management

T. V. Rao is currently the Chairman of T. V. Rao Learning Systems Pvt. Ltd, Ahmedabad. He was a Professor at Indian Institute of Management Ahmedabad (IIMA) between 1973 and 1994 and, subsequently, Adjunct/Visiting Professor until 2014. He is the Founder President of the National HRD Network (NHRDN), and the First Honorary Director of the Academy of HRD, India. He was also the President of the Indian Society for Applied Behavioral Science (ISABS). Dr Rao has worked as an HRD Advisor to the Reserve Bank of India, has assisted the Administrative Reforms Commission in reviewing the personnel management practices for civil services, and has also served as a member of the HRM Review Committee of Nationalised Banks set up by the Ministry of Finance. Dr Rao has worked as a short-term consultant to UNESCO, Ministry of Health, Indonesia; National Entrepreneurial Development Association, Malaysia; and the Commonwealth Secretariat, London. Dr Rao has over 50 books to his credit, of which 15 are authored jointly with Dr Udai Pareek.

• Foreword by Vijay GovindarajanPreface to the First EditionPreface to This EditionAcknowledgmentsPerformance Management: An OverviewDefining and Planning PerformanceDefining and Building CompetenciesPerformance Analysis for Individual and Organization DevelopmentReducing Biases in Ratings and Managing Forced DistributionPerformance Conversations and Performance Review DiscussionsUsing Performance Management System Data for HR Decisions and Performance ImprovementsBest Practices in Performance ManagementManaging Motivation through Rewards and Recognition: Best PracticesLessons from Experience: A New Look at Performance Management Systems360 Degree Feedback as a Performance Management ToolPerformance Management through Assessment and Development CentersBibliographyIndex