Performance Consultant's Fieldbook

Tools and Techniques for Improving Organizations and People

Häftad, Engelska, 2006

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The Performance Consultant’s Fieldbook will help trainers, training managers, and internal and external consultants working in partnership with clients to identify barriers to performance, explore a suite of solutions, and work collaboratively to get new procedures, technology, behaviors, and ideas adopted. Step-by-step, the book details the techniques you need to conduct performance interventions and offers a customizable collection of worksheets, flowcharts, planning guides, and job aids. It provides practical guidance and proven tools to help analyze an organizational environment, diagnose performance problems, identify barriers to performance, select appropriate interventions, and measure intervention success.

Produktinformation

Utgivningsdatum2006-11-28
Mått203 x 234 x 18 mm
Vikt590 g
FormatHäftad
SpråkEngelska
Antal sidor304
Upplaga2
FörlagJohn Wiley & Sons Inc
ISBN9780787985349

Figures xiCD-ROM Contents xvPreface xviiIntroduction xxiPart One Making the Transition 11.Performance Consulting 32.The Transition 333.Costs 574.Credibility and Influence 795.Sustaining Change 103Part Two Performance Consulting 1136.Environment and Norms 1157.Needs Assessment and Cause Analysis 1378.Interventions 1699.Measuring Results 19910.Measuring People Performance 217Index 243About the Author 265How to Use the CD-ROM 267