Organizational Communication

Dennis K. Mumby is the Cary C. Boshamer Distinguished Professor of Communication at The University of North Carolina at Chapel Hill, USA.  His research focuses on the communicative dynamics of organizational control and resistance under neoliberalism.  He is a Fellow of the International Communication Association, and a National Communication Association Distinguished Scholar. He has authored or edited 7 books and over 60 articles in the area of critical organization studies, and his work has appeared in journals such as Academy of Management Review, Management Communication Quarterly, Organization Studies, Organization, and Human Relations.  He is past chair of the Organizational Communication Division of NCA, and an 8-time winner of the division’s annual research award.  He has served as chair of the Organizational Communication Division of the International Communication Association, and is a recipient of the division’s Fredric M. Jablin Award for contributions to the field of organizational communication.

• PrefaceAcknowledgmentsAbout the AuthorsPart I: Conceptualizing: A Critical Communication Perspective On Work And OrganizationsChapter 1: What Is Organizational Communication?Defining Organizational Communication: The Communication–Organization RelationshipOrganizations as Communicative Structures of PowerConclusionCritical ApplicationsChapter 2: Studying Organizational Communication CriticallyUnderstanding Theory in the Critical Analysis of Organizational CommunicationUnpacking the Critical ApproachUnderstanding Organizational Communication From a Critical PerspectiveConclusionCritical ApplicationsPart II: Contextualizing: A History Of Theorizing Work And OrganizatonsChapter 3: Fordism And Organizational Communication I: Classical TheoriesThe Fordist OrganizationFordism And Scientific ManagementFordism And BureaucracyConclusionCritical ApplicationsChapter 4: Fordism And Organizational Communication II: The Human Relations SchoolPlacing Human Relations Theory In Its Historical ContextFordism, Mayo, And Human Relations TheoryMary Parker Follett: Bridging Theory And PracticeFordism And Human Resource ManagementConclusionCritical ApplicationsChapter 5: Organizations as Communication: Systems and Constitutive ViewsSituating the Systems PerspectiveThe Principles of the Systems PerspectiveThe Communicative Constitution of OrganizationConclusionCritical ApplicationsChapter 6: Communication, Culture, and OrganizingThe Emergence of the Cultural ApproachThree Perspectives on Organizational CultureConclusionCritical ApplicationsPart III: Applying: A Critical Communcation Approach To Work And Organizations In The 21st CenturyChapter 7: Post-Fordism And Organizational CommunicationThe Fall Of Fordism And The Rise Of Post-FordismNeoliberalism As An Economic SystemNeoliberalism As A Hegemonic DiscoursePost-Fordist Work: A New Organizing ModelCommunicative Work And Communicative CapitalismConclusionCritical ApplicationsChapter 8: Communicating Gender At WorkThe Four “Waves” Of FeminismCritical Feminism: Viewing Organizations As GenderedConclusionCritical ApplicationsChapter 9: Communicating Difference At WorkDefining Difference at WorkPutting Difference and Workplace Diversity in Historical ContextDifference and Diversity in the Contemporary WorkplaceInterrogating Whiteness and Organizational CommunicationConclusionCritical ApplicationsChapter 10: Branding, Work, And OrganizationBranding And Capitalism In The 20th CenturyThe Evolution Of Branding: Three ModelsWork, Branding, And The Enterprise SelfThe Ethics Of BrandingConclusionCritical ApplicationsChapter 11: Leadership Communication in the New WorkplaceTraditional Perspectives on LeadershipNew Approaches to LeadershipA Critical Communication Perspective on LeadershipConclusionCritical ApplicationsChapter 12: Information and Communication Technologies in and at WorkUnderstanding TechnologyNew Technologies, New ChallengesICTs and the Extension of the WorkplaceConclusionCritical ApplicationsChapter 13: Globalization and Corporate Social ResponsibilityDefining GlobalizationSpheres of GlobalizationOrganizing Against GlobalizationGlobalization and Corporate Social ResponsibilityConclusionCritical ApplicationsChapter 14: Organizational Communication And Meaningful WorkMeaningful WorkMeaningful Work And IdentityThe Future Of WorkConclusionCritical Applications