Optimizing Discovery Systems to Improve User Experience

The Innovative Librarian's Guide

Häftad, Engelska, 2017

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Two authors with more than 40 years of combined library experience tap into their wealth of knowledge about discovery and user experience, sharing proven methods for setting up, promoting, and teaching their own discovery systems.Discovery systems are the new one-stop search model for libraries, but simply implementing the software doesn't ensure that it will meet your users' search needs. This book looks at how discovery systems are actually used by examining the findings of several user experience (UX) studies, providing data and observations that will inform your decisions about selecting, implementing, and enhancing this software.This book provides library practitioners who choose, administer, and interact with discovery systems with insight for establishing or fine-tuning a discovery system. You will understand how the use and effectiveness of the top discovery systems compare to more traditional databases and web resources, get insight into the comparative strengths and weaknesses of the best-selling discovery systems, and examine the UX research findings of the authors on student response and faculty response. You'll also learn about key configuration options that help or hinder search success with these systems and affect content selection, linking software setup, and interlibrary loan processes. The book concludes with recommended best practices for promoting discovery systems, including web design, placement on the library's website, getting coworkers on board, and PR ideas.

Produktinformation

Utgivningsdatum2017-05-24
Mått156 x 235 x 12 mm
Vikt255 g
FormatHäftad
SpråkEngelska
SerieInnovative Librarian's Guide
Antal sidor150
FörlagBloomsbury Publishing Plc
ISBN9781440843822

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Referensverk och tvärvetenskap inom Samhalle och politik

AcknowledgmentsIntroductionChapter 1 Setting the StageChapter 2 Usability TestingUsability Testing FrameworkCreating the Study TeamDefining the Purpose of the StudyDefining the Scope of the StudyIdentifying ParticipantsSelecting a Study MethodDesigning Your InstrumentSelecting a Data Collection MethodCreating Consent FormsSeeking Permission for the StudyRecruiting ParticipantsPlanning Research Session DetailsConducting TestingCollecting DataData AnalysisReport FindingsInstrument and Data RetentionStorage Methods for Study Instruments and ResultsStudy Follow ThroughChapter 3 Discovery System ConfigurationData DecisionsThe CatalogLocal Catalog DataExternal Catalog DataLocal Catalog ToolsDatabasesRecommended Database Option in SummonDatabase Selection and BrandingeBook CollectionsSetting Up Your User InterfaceSearch DecisionsResults ListGetting to Full TextWebsite Access to the Discovery SystemBenchmarking against Other LibrariesSearch Box DesignWeb ImplementationBeta TestingSystem DeploymentTransition PlanningSearch Engine OptimizationChapter 4 Library Instruction and Discovery SystemsInstruction MethodsLearning OutcomesWhere to StartKeyword vs. Subject SearchingAdvanced SearchBoolean Quotation Marks and TruncationTeaching to LimitTeaching the ExtrasCitationDiscovery System HelpPromoting the Library Reference DeskTeaching Library Research GritChapter 5 PR and Community Buy-InNaming Your Discovery SystemWhat's in a Name?Naming DecisionsName LongevityDiscovery System PRPR LeadershipPR MethodsDiscovery System OrientationPromotional TimingCommunity Buy-InLibrary StaffSelling To FacultyStudent Buy-InChapter 6 ConclusionYou Have the PowerA Moving TargetAppendix: Software and ToolsGlossaryBibliographyIndex