“Janes’ richly textured, incisive and extraordinarily candid analysis of organisational change provides readers with a highly original, valuable and compelling suite of insights for contemporary museum thinking and practice”. – Richard Sandell, University of Leicester, UK.“Janes’ book, in the third edition, offers incalculable fresh contributions to our understanding the constant, necessary dynamic tension between social and financial capital in society’s cultural spaces. He is a first ranked thinker, here drawing others of his ilk into a 21st Century dialogue of change management. Every museum, library, archive, and theater leader and every consultant to these fields should have a dog-eared copy of this book.” – Mary Case, Museums Consultant, USA.“A very inspiring work that details the organizational change of Glenbow Museum. Not only has it unveiled the social relationships between the different positions inside museum space, but also, through reflective and critical thinking, it has illuminated the value of the museum in contemporary world. By arguing the value and purpose of the museum, Robert Janes creatively harnesses the power of management to vitalize museums and civil society. This book is an honest voice and impassioned manifesto, which is indispensable for all the museums that are seeking to map their future.” – Hsu Huang, Editor-in-Chief, Museology Quarterly; Associate Curator, National Museum of Natural Science, Taiwan.