Managing Millennials

The Ultimate Handbook for Productivity, Profitability, and Professionalism

Inbunden, Engelska, 2018

499 kr

Beställningsvara. Skickas inom 10-15 vardagar

Fri frakt för medlemmar vid köp för minst 249 kr.

The Millennial workforce has different goals and objectives than previous generations and possesses a unique perspective that is unlike any other employee group. Nevertheless, instead of incorporating a management style that is conducive to getting the best out of Millennials, business leaders incorrectly attempt to manage this subset of the workforce the same way they manage employees from previous generations. This must change! Archaic methods of management do not deliver success with a new breed of employee. Instead, the outdated model leaves Millennials uninspired and lacking the desire to produce results. To get the best out of Millennials, it is imperative for leaders to modify their current management style. With over 55 million Millennials working in the United States, the largest demographic in the workplace, it is critical that they are managed effectively if companies are going to succeed. Managing Millennials: The Ultimate Handbook for Productivity, Profitability, and Professionalism delivers a profound understanding of what motivates Millennials, generates increased awareness of the different ideologies and preferences each generation in the workplace values, and most importantly, provides specific actions you can use to understand and motivate Millennials and transform your organization.

Produktinformation

Utgivningsdatum2018-08-15
Mått156 x 234 x 16 mm
Vikt424 g
FormatInbunden
SpråkEngelska
Antal sidor182
FörlagTaylor & Francis Ltd
ISBN9781138483422

Tillhör följande kategorier

AuthorKevin E. Phillips is a 2017 Top 40 Under 40 Military Honoree, MBAgraduate of the University of Michigan’s Ross School of Business, advisorat CVS Health, United States Air Force Veteran, Center for PositiveOrganizations Fellow, project management professional, and independentconsultant for entrepreneurs. For the past 15 years, he has worked in variousbusiness industries and organizations serving as a conduit betweenmanagers and Millennials, and knows exactly what it takes to increasemotivation, unleash talent, and transform potential into productivity.This enables leaders to get to the root of problems quicker and discoversolutions more efficiently, leading to better business results.

ContentsForeword ................................................................................................xiAcknowledgments ................................................................................ xvAuthor .................................................................................................xviiIntroduction .........................................................................................xixSection i Millennials in the Workplacechapter 1 The Millennial Challenge .................................................. 5Millennials Are Different from Every Other Generationin the Workplace ...........................................................................6Leaders Struggle to Successfully Manage Millennials ............8Businesses Are Placing Emphasis on the WrongActivities to Motivate Millennials ..............................................9Bringing It All Together ............................................................10Endnotes ......................................................................................11chapter 2 Generational Diversity ..................................................... 13Millennials—Born 1980 to 1999 ...............................................14Generation X—Born 1965 to 1979............................................16Baby Boomers—Born 1946 to 1964 .........................................18Ideologies and Preferences ....................................................... 20Bringing It All Together ............................................................22Endnote ........................................................................................22chapter 3 The 12 Types of Millennials in the Workplace .............. 23The Self-Centered Celebrity ......................................................24The Steady Deliverer ...................................................................25The Know-It-All ..........................................................................26The High Performer .................................................................. 28The Social Media Queen ............................................................29The Technology Wiz .................................................................. 30The Victim ...................................................................................31The Grinder .................................................................................32The I’m Too Good for That ........................................................33The Reliable Buddy .................................................................... 34The Apathetic Underachiever ...................................................35The Frustrated Producer ............................................................36Bringing It All Together ............................................................37Section ii everything Has changedchapter 4 It’s NOT about the Money!!! ............................................ 43The Three Drivers of Engagement ............................................45Time ............................................................................................. 46Experience ...................................................................................47Consistent Direction ................................................................. 48Bringing It All Together ............................................................49Endnotes ......................................................................................49chapter 5 Transforming Operations to Meet the Needs of Today ..... 51Traditional Management versus Agile Leadership ................52Empower Employees to Use Their Unique Talents ...........53Analyze Problems from Various Perspectives .................. 54Encourage Members to Display an IntellectualCuriosity ..................................................................................55Fixed Mindset versus Growth Mindset ...................................55Encourage Freedom to Explore............................................57Endorses a Learning Culture ...............................................57Promote a Collective Approach toward Success ...............58Business Silos versus a Collaborative Culture ........................59Build Trust and Allow People to See Issues fromVarious Perspectives ..............................................................61Foster Positive Energy and Eliminate Complacency ........62Streamline Interdepartmental Projects andCross-Functional Responsibilities .......................................62Maintaining Status Quo versus Embracing Change .............63Proactive Leadership ............................................................ 64Execute on Your Vision, Don’t Just Talk about It ............. 64Be Unrelenting in Your Focus ..............................................65Bringing It All Together ............................................................65Endnotes ..................................................................................... 66chapter 6 Uber, Lyft, Airbnb, and Millennials ............................... 67Technology and Innovation ..................................................... 68Teamwork and Collaboration ...................................................69Communication Mediums and Sharing Information ...........71Productivity over Tradition and Formalities ..........................72The Value of Time .......................................................................73Appearance and Attire ...............................................................74Commitment to the Company .................................................74Intangibles ...................................................................................75Bringing It All Together ............................................................76Endnotes ......................................................................................76Section iii Beyond the Horizonchapter 7 SSSSHHHHHH ... Little Known Secrets ........................ 81Secrets about You (The Boss) ....................................................82They Want You to Fire the A$$hole ....................................82Employee Benefits Have Changed and You Needto Adapt ...................................................................................83Your Words Mean Nothing without Action ..................... 84Secrets about Them (Millennials) .............................................85They Have a FOMO on Information ...................................85They Need to Be Part of the Big Picture and Not JustFulfill a Role ........................................................................... 86They Don’t Have Engaging Experiences,So They Lose Interest in the Company ...............................87Secrets about the Business .........................................................87Engaging the Entire Workforce Is the Only Way toHave Enduring Business Results ........................................ 88Building Sustainability Is More Important thanShort-Term Profits..................................................................89Incorporating Technological Advances Is Critical .......... 90Bringing It All Together ............................................................91Endnote ........................................................................................91chapter 8 Adapt or Die ..................................................................... 93Technology and Innovation ......................................................95Changing Communication Mediums .................................... 96Smartphones, Social Media, and Sharing Information ........97Working in a Remote Environment .........................................98Priorities in the Workplace ...................................................... 99Intangibles ................................................................................ 100Bringing It All Together ..........................................................101Endnotes ....................................................................................102chapter 9 We Are Managers Not Magicians ................................. 103Bringing It All Together ..........................................................105Section iV Making changes, taking Actionchapter 10 Motivating Millennials .................................................. 1095 Tips for Communicating Feedback to Millennials ...........11110 Ways to Compensate Millennials That Don’t InvolveMoney .........................................................................................1125 Keys to Effectively Recognizing MillennialContributions ............................................................................11510 Ways to Increase Millennial Loyalty andCommitment to Your Organization ......................................1165 Reasons Millennials Quit and What You Can Do toStop Them ..................................................................................1195 Tips for Motivating Melancholy Millennials ...................121Endnotes ................................................................................... 122chapter 11 Combining Generations and Producing Results ......... 123Five Reasons Other Generations Drive MillennialsCrazy ......................................................................................... 124Five Reasons Millennials Think Differently thanPrevious Generations . . . and How You Can LeverageThis for Good ........................................................................... 126Five Tips on How to Balance CommunicationPreferences Amongst Generations ........................................ 128Teamwork and Collaboration: Five Tips on How toBlend Generational Preferences ..............................................130Combining Millennials and Baby Boomers: FiveDifferences That You Will Inevitably Encounter . . . andHow to Manage Them ..............................................................132Millennials Managing Baby Boomers: Five Keys toSuccess ........................................................................................136chapter 12 The Good, the Bad, and the Ugly .................................. 1395 Millennial Myths ..................................................................14010 Mistakes Leaders Make Managing Millennials . . . andWhat You Can Do to Avoid Them .........................................1425 Ways to Get Your Frontline Millennial Employees toCare about Your Customers ....................................................1445 Ways to Spot a Millennial Who Is Checked out . . . andHow to Get Them Back ............................................................1455 Reasons Millennials Love Sharing Information ...............1485 Ways to Leverage Technology to Get the Best out ofMillennials .................................................................................149Endnotes ....................................................................................151Conclusion .......................................................................................... 153Index .................................................................................................... 155