Management for Engineers, Scientists and Technologists

John Chelsom, Andrew Payne AND Lawrence Reavill have all taught for many years at City University in London. They are now retired from full-time teaching but Payne and Reavill still work as Visiting Lecturers at City University. Lawrence Reavill also works as a Visiting Lecturer at SOAS (School of African and Oriental Studies) at the University of London and at The Open University.

• Acknowledgements. Introduction to the second edition.Preface.PART I: BUSINESS BASICS.1. Business basics.2. The business environment.3. Management styles: From Taylorism to McKinsey’s 7Ss.4. Management of quality.5. Materials management.6. Managing design and new product development.7. Organizations.8. Managing to succeed.PART II: MANAGING ENGINEERING RESOURCES.9. Human resource management – the individual.10. Groups of people.11. Communication.12. Work study.13. Costing and pricing.14. Measuring financial performance.15. Project investment decisions.16. Maintenance management.17. Project management.18. Networks for projects.19. Project management – managing construction procurement.20. Inventory management.21. Management of the supply system.22. Marketing.23. A case study in starting an SME.Appendix 1: A guide to writing a business plan.Appendix 2: Quality management tools.Appendix 3: Case study: Developing a network.Appendix 4: DCF tables.Index.