Leading Meetings and Teams

MASUMI TANI is a coach, facilitator, and Representative Director at ONDO Co. She graduated from Kagawa University and is a part-time lecturer at Waseda Business School and Okayama University.

• Preface 6Prologue Facilitation is…?Story 1 At the End of the Tunnel 101. The Skills of a Facileader Who Runs Their Team Well 202. Drawing Out and Consolidating 22Pointer Lesson 1: Fostering a Sense of Satisfaction. How to Set a Theme 24Pointer Lesson 2: To Draw Out or to Convey? 33Column: The Four Stages of Leveling Up 38Part 1 The Fundamentals of FacilitationStory 2 Drawing Out and Consolidating 463. Even If You Hate Meetings, Start with This 724. Take Notes on the Board During Meetings 765. Tips for Questions to Draw Out Everyone’s Thoughts 816. Who Do You Need in a Team? Separating the Ideal from Reality 85Part 2 Putting Facilitation to PracticeStory 3 Individual Support and Designing a Space 907. Everyday Facilitation—Not Just for Meetings 116Pointer Lesson 3: The PDCA Facilitation Cycle 1198. Organizing People and Setting a Mood with Desk Layouts 1239. Understanding Differences with Social Style Theory 126Column: Handling Complaints with GROW! 139Part 3 Applying FacilitationStory 4 The Key to Being a Facileader 14210. The Essentials for Project Leaders 16811. Broaden Your Horizons Through Gatherings 17012. Knowing Is Only Half the Battle! Thinking in Frameworks 173Column: The Three Things “Advisors” Do 177Epilogue The Facilitation MindsetStory 5 What Comes After 18013. A Team Is a Group of Individuals. Don’t Forget to Give Individualized Support 190Summary Lesson: Be Aware of Your Own ChallengesYour Questioning Ability and the Fundamentals of Inspiring 194Designing a Meeting 204Learn to Handle Differences 209