Leading from the Heart

In Leading from the Heart, an experienced
executive provides valuable insight for current and future
leaders on managerial techniques for achieving worker
satisfaction and higher productivity. John Heie relies on
more than thirty-five years of corporate business experience
that included leading a staff of over 1,000; to share the
lessons he discovered in the trenches while learning to
become an effective leader. Heie offers sound leadership
principles, ways to embrace and implement change, and shares
the twelve attributes workers really want from their leaders
that include: A say in shaping vision Conversations
about values Rewards for effecting constructive change
Freedom to make decisions Encouragement and resources that
enable growth Recognition of accomplishments An open
invitation to speak and be heard As Heie leads beginning
managers through the steps to become caring leaders, he
proves time and time again that workers are the key to an
organization's success because when the workers are
fulfilled, happy, and loved, the rewards are enormous for everyone.