Intercultural Communication

Dr. Mai Nguyen-Phuong-Mai is Associate Professor at Amsterdam School of International Business, The Netherlands. She also owns a training agency and freelances for diverse media channels. As a world citizen, she comes from the East, works in the West and lives everywhere in between.

• Preface 1. The Survival of the Most Cultured 1.1 The Nature of Culture 1.2 Cultural Diversity 1.3 Diversity Pathways 1.4 Globalization 2. The Evolving Culture 2.1 The Metaphorical Tree of Culture 2.2 The Change in Culture 2.3 The Inverted Pyramid Model 2.4 Culture And International Business 3. Stereotype - A Necessary Evil 3.1 Stereotype 3.2 Prejudice 3.3 Strategies for Living with Stereotypes and Reducing Prejudices 4. Non-Verbal Communication - How You Make Them Feel 4.1 The Role of Non-verbal Communication 4.2 The Role of Context in Non-verbal Communication 4.3 Context in Setting: Time and Space 4.4 Context from the Body 4.5 The Limitations of Non-verbal Communication 5. A Taxonomy of Diversity 5.1 Group Attachment 5.2 Hierarchy Acceptance 5.3 Gender Association 5.4 Uncertainty Avoidance 5.5 Time Orientation 6. Intercultural Competence - Creating Yourself 6.1 Seeking Similarity 6.2 Acculturation 6.3 Intercultural Competence 7. Diversity Management and Inclusion 7.1 The Drivers and Dimensions of Workforce Diversity 7.2 The Benefits of a Diverse Workforce 7.3 The Challenges of Diversity 7.4 Strategies for Diversity Notes, Index.

Up-to-date, readable aha's for professionals and students alike. Hopefully this book is a harbinger of a new springtime for the intercultural field.Dr. George F. Simons, creator of diversophy® If you want to gain interdisciplinary insight into intercultural communication, this is the book to read.Dr. Roshni Kumari, co-founder of ELLTAA fresh perspective on many well-known factors and models of culture.Agata Szkiela, coach at Translating Culture®