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This insightful book discusses vital concepts of system sustainability in terms of productivity, quality improvement, innovation and cost control in the context of maximizing the potential of staff in the health care sector through effective human resource management.Health systems in the western world face increasingly intense pressure to contain or reduce costs, while countries such as China and India move towards universal coverage. The contributors illustrate that radical gains in efficiency and innovative practice are required internationally in health care systems. They argue that the high proportion of health care system costs invested in staffing place the human resource function at the forefront of meeting this challenge. Sustained system change and productivity gains, more effective management of staff and work climate are essential elements of reform and are all covered in this bookThe book provides practical examples as to how health service managers can rise to the challenge of sustaining services against greater pressures than ever before. It will strongly appeal to academics and students of health service management and public sector management. Health service managers, HR professionals in health as well as clinical staff will also find plenty of informative information in this enriching compendium.Contributors include: J. Appleby, N. Ashkanasy, F. Barwell, H. Bevan, M. Cooke, S. Cross, H. Flanagan, A. Grove, J. Hartley, M. Hopkins, H. Laschinger, S. Leggat, P. Mazelan, J. Ovretveit, A. Richardsen
Edited by Peter Spurgeon, Professor of Health Services Management, Medical Sch4ool, University of Warwick, UK, the late Ronald J. Burke, formerly Professor Emeritus, Schulich School of Business, York University, Canada and Cary Cooper, Alliance Manchester Business School, University of Manchester, UK
Contents:PART I: OVERALL CONTEXT: QUALITY, COST, PRODUCTIVITY IN HEALTH CARE ORGANISATIONS1. Background and ContextRonald J. Burke, Peter Spurgeon and Cary L. Cooper2. Productivity in Health CareJohn Appleby3. Raising Quality and Reducing Costs – in One Improvement?John Øvretveit4. A Trilogy for Health Care Improvement: Quality, Productivity and InnovationHelen BevanPART II: HUMAN RESOURCE MANAGEMENT5. The Contribution of ‘Best-Practice’ HR Management to Better Organisational PerformanceSandra G. Leggat6. Fostering Creativity in Health Care: Health Care Workers as Agents of CreativityMarch L. To, Neal M. Ashkanasy and Cynthia D. Fisher7. Hospital Restructuring and Downsizing: Déjà Vu All Over AgainRonald J. Burke8. A Better Model of Managing Sickness AbsenceHugh Flanagan, Fred Barwell, Patti Mazelan and Peter SpurgeonPART III: BETTER LEADERSHIP, BETTER ORGANISATIONAL PERFORMANCE9. Nurse Leaders: Partners in Health Care LeadershipMargaret M. Hopkins and Deborah A. O’Neil10. Enhancing Medical Leadership and Engagement: Impact upon Organisational PerformancePeter Spurgeon11. A Review of Quality Improvement in Health Care and Recommendations for the FutureAmy L. Grove and James O. Meredith12. Leadership Across Complex Systems and BoundariesJean Hartley PART IV: MANAGING STAFF BETTER13. Workforce Engagement and Organisational PerformanceAstrid M. Richardsen and Ronald J. Burke14. Organisational and Health Effects of Workplace Empowerment in Health Care SettingsHeather Laschinger15. Stress Amongst Health Care Professionals and What Can be DoneCary L. Cooper16. A Safer Clinical Systems ApproachMatthew Cooke, Steve Cross and Peter SpurgeonPART V: CONCLUDING COMMENTS17. Concluding CommentsPeter Spurgeon, Ronald J. Burke and Cary L. CooperIndex
’Healthy organisations are twice as likely to get better results than unhealthy ones, and this could be a matter of life and death if your business is healthcare. Whatever way you look at it, HR has a key role to play and the authors once again points the way.’