Gavin W. Henning is Professor of Higher Education and Director of the Doctor of Education and Master of Science in Higher Education Administration programs at New England College, where he also directs the Center for Innovation in Teaching, Learning, and Scholarship. He is an award-winning scholar who writes, speaks, and consults on college student belonging and higher education assessment.Erin M. Bentrim is Senior Director of Customer Success at Insights by eLumen, where she supports colleges and universities in using outcomes-based assessment to strengthen planning and evidence-informed decision-making. Her work is informed by more than 20 years of campus-based higher education leadership experience in assessment, institutional effectiveness, and strategic planning.