Anne Brockbank was a learning and development consultant and EMCC Master Practitioner, working with clients in a range of public and private enterprises. She was a visiting lecturer at City University and co-author with Ian McGill of Facilitating Reflective Learning in Higher Education and The Action Learning Handbook.Ian McGill is a development consultant working with senior managers and staff in government agencies, higher education, and the private sector. He is the co-author of The Action Learning Handbook.