Facelifts for Special Libraries

Dawn Bassett, BA, MLIS, earned her Masters of Library and Information Studies from the School of Library, Archival and Information Studies and has worked mainly as a professional corporate librarian in both for profit and not-for-profit special libraries - but has also worked in academic libraries and as an independent researcher. Jenny Fry, MA, MLIS, is an Information Services Librarian, Surrey Public Library. Jenny earned her Masters in Library and Information Studies from the School of Library, Archival and Information Studies at the University of British Columbia in 1999. She has worked in a variety of non-profit, corporate, and public libraries, including five years as the solo librarian for the BC Institute Against Family Violence. Brooke Brooke Ballantyne-Scott, BA, MLIS is Colleague, Clinical Librarian for British Columbia Mental Health and Addiction Services. Brooke manages library sites at both Riverview Hospital and the Forensic Psychiatric Services Commission in Coquitlam, BC. The library provides mental health and addiction reference services to any professional working in the field on mental health and/or addictions in the province of British Columbia.

• List of figuresAcknowledgementsAbout the authorsPrefaceChapter 1: PrepareAssess your strengthsAssess your surroundingsUnderstand the needs of your usersNotesChapter 2: Build a great project teamCollaborating with other departments to meet patron needsHow project knowledge transfers within project teamsKnowledge management benchmarks for the teamThe importance of tacit knowledge within the teamSuccessful consultationDealing with different personalities within the teamTeam learningThe architect on the teamChapter 3: Plan your projectImportant project management techniquesRisk identification and managementProject manager competenciesBudgeting basicsClearly define project scope, goals and objectivesIdentify existing expertiseCost savingsChapter 4: Develop a layoutFurnishingsCirculation and reference desk and staff work spaceUser work space: computer desks, study areas and spaces for collaborationShelvingChapter 5: Interior design basicsThe relationship between elements within the spaceThe importance of colourLightingFlooringFinishing touchesChapter 6: Revitalising your digital environmentPlanning your digital renovationRenovating your web or intranet presence – simple techniques for keeping your users coming back to your websiteTo change or not to change – revitalising the library management systemEvaluating your current LMS or selecting a new oneOpen source vs. proprietary LMSsOther tools and techniques for revitalising your digital spaceChapter 7: Project completion and final thoughtsIndex

"With this book to hand, a novice in space renovation can tackle any library renovation project with confidence, Australian Library JournalThis book will be helpful for students of information management at all levels. It offers something for the novice, as well as for librarians with some experience of library renovations." --Australian Library Journal