Emotionally Intelligent Nurse Leader

Häftad, Engelska, 2004

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The Emotionally Intelligent Nurse Leader offers nursemanagers, health care leaders, and emerging leaders a useful guidefor identifying, using, and regulating their emotions (emotionalintelligence). As the author clearly demonstrates, harnessing thepower of emotional intelligence can transform the work environmentand the nursing profession as a whole. This important resourcecombines a strong theoretical base with illustrative case examplesand practical insights. Every day, nurse leaders must resolveconflict, form alliances, and coach others in a complicated healthcare environment. Each chapter in this book is designed to helpthese professionals identify, understand, and hone the skills ofemotional intelligence--skills that will bolster the nurseprofessional's ability to lead effectively. The EmotionallyIntelligent Nurse Leader explores how to invent an emotionallysensitive workplace culture, upend the hierarchy--makingleaders more responsive and line employees moreresponsible--and visualize and create an emotionallyintelligent workplace.

Produktinformation

Utgivningsdatum2004-12-21
Mått153 x 233 x 16 mm
Vikt426 g
FormatHäftad
SpråkEngelska
SerieJ-B AHA Press
Antal sidor352
FörlagJohn Wiley & Sons Inc
ISBN9780787959883

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Preface ixAbout the Author xiIntroduction xiiiPart One Understanding Emotional Intelligence1. An Age-Old, New Kind of Nursing Intelligence 32. Emotions in a Techno-Illogical Age 203. Emotional Intelligence and Leadership 42Part Two Intelligently Creating, Sharing a Vision, and Setting an Example4. Leaders Who Create 695. Leaders Who Share a Vision 936. Leaders Who Set an Example 119Part Three Intelligent Transfer of Information7. Downloading: Honing Emotional Intelligence 1418. Uploading: Coaching Emotional Intelligence 1639. Weathering a Crash: Conflict Resolution in the Health Care Environment 184Part Four Changing the Culture of Nursing and the Organization10. Shaping the Work Environment and Culture 21511. Rebuilding and Upending the Hierarchical Pyramid 23812. The Future of Emotional Intelligence for Nursing Leadership 262References 279Name Index 299Subject Index 307

"Nurse leaders with emotional intelligence are in high demandin today's environment. Mae Taylor Moss has drawn from herwide experience to create this exceptional resource forunderstanding the concepts and practical application of emotionalintelligence for nurses who want to succeed in their challengingroles."--Marjorie Beyers, RN, PhD, FAAN, former executive director,American Organization of Nurse Executives "Mae Taylor Moss brings together her firsthand knowledgeof the nursing profession and her considerable knowledge ofemotional intelligence. The result is a book that conveys bothscientific scholarship and practical wisdom for present and futurenurse leaders."--John D. Mayer, professor of psychology, University of NewHampshire ¾Peter Salovey, Chris Argyris Professor ofPsychology; dean, Graduate School of Arts and Science, YaleUniversity