Emotionally Intelligent Leadership for Students

MARCY LEVY SHANKMAN is vice president for strategy and director of Leadership Cleveland for the Cleveland Leadership Center.SCOTT J. ALLEN is associate professor of management at John Carroll University.PAIGE HABER-CURRAN is assistant professor and program coordinator for the Student Affairs in Higher Education Program at Texas State University.

• Preface ix Acknowledgments xvAbout the Authors xviiFacilitation Notes xxi1 Introduction to Emotionally Intelligent Leadership 1Module 1.1: Emotionally Intelligent Leadership:An Overview 12 Consciousness of Self 11Module 2.1: Personal SWOT Analysis 12Module 2.2: Famous Faces 14Module 2.3: A Ranking Debate 173 Emotional Self-Perception 37Module 3.1: Emotional Inventory 38Module 3.2: Organizational Analysis 40Module 3.3: The Personal Case Study 43Module 3.4: Emotional Scavenger Hunt 464 Emotional Self-Control 53Module 4.1: Navigating Stress 54Module 4.2: Managing Your Hot Buttons 57Module 4.3: Regulating Your Response 615 Authenticity 74Module 5.1: Values Collage 74Module 5.2: Building Your Personal MissionStatement 786 Healthy Self-Esteem 86Module 6.1: Exploring Resilience 87Module 6.2: This I Believe 90Module 6.3: Remember a Time 937 Flexibility 99Module 7.1: Where Do You Stand on Change? 100Module 7.2: Innovation Station 102Module 7.3: A “Tricky” Game 1078 Optimism 120Module 8.1: Social Media Assessment 121Module 8.2: The Look of Optimistic Leadership 123Module 8.3: Optimism Improv 1259 Initiative 134Module 9.1: Local Heroes 135Module 9.2: Busting the Barriers 137Module 9.3: Conceptual Blocks 14010 Achievement 150Module 10.1: Flow 150Module 10.2: Deliberate Practice 15411 Consciousness of Others 162Module 11.1: Discovering Individuals within a Group 162Module 11.2: All Hands In 16412 Displaying Empathy 173Module 12.1: The Heart of Empathy: Listening 174Module 12.2: Perspective Taking 177Module 12.3: A Radical Experiment in Empathy 18113 Inspiring Others 185Module 13.1: Inspirational Items 186Module 13.2: How Great Leaders Inspire Action 188Module 13.3: Mission, Vision, and Values 19114 Coaching Others 202Module 14.1: Listening Closely 203Module 14.2: Coaching for Goals 206Module 14.3: Hands-On Coaching 21215 Capitalizing on Difference 217Module 15.1: What’s on Your Wheel 218Module 15.2: Finding Common Ground 221Module 15.3: Same and Different: Contribution and/or Challenge? 22416 Developing Relationships 231Module 16.1: Rock-Paper-Scissors Tournament 232Module 16.2: Concentric Circles: Building Relationships 234Module 16.3: Personal NetworkingWeb 23817 Building Teams 246Module 17.1: What Makes an Effective Team? 247Module 17.2: Egg Drop Challenge 249Module 17.3: Teamwork within Remember the Titans 25218 Demonstrating Citizenship 260Module 18.1: A Focus on Followership 260Module 18.2: Citizenship on Our Campus 263Module 18.3: Enabling Group Citizenship 26519 Managing Conflict 274Module 19.1: Facing Challenges 275Module 19.2: What’s the Problem? 278Module 19.3: Sort It Out 28120 Facilitating Change 293Module 20.1: Perspectives on Change 294Module 20.2: Roles of Change Agents 297Module 20.3:Worst-Case Scenario 30021 Consciousness of Context 309Module 21.2: Is It a Party? 309Module 21.2: Different or Same? 31322 Analyzing the Group 319Module 22.1: Peeling the Onion 319Module 22.2: Elements of Culture 323Module 22.3: Get On the Balcony 32623 Assessing the Environment 335Module 23.1: Zoom 336Module 23.2: Mapping Contexts 339Module 23.3: Visualizing Opportunities and Threats 342Appendix A EIL Overview 345Appendix B Co-Curricular Outlines 349Appendix C Curricular Syllabi 352Appendix D Emotionally Intelligent Leadership forStudents: Inventory AdministrationInstructions 356