Andreas Altmann is the founding Director of MCI Management CenterInnsbruck, Austria. His research focuses on university regulation, governanceand management – including the competitive environment – and market behaviourin the higher education and research sector.Bernd Ebersberger is a Professor of Management and Economics of Innovation with the MCI Management Center Innsbruck, Austria. His researchfocuses on analysing innovation systems and the higher education system, theevaluation of innovation policy, quantitative industrial economics, and theeconomics of technical change and innovation.Claudia Mössenlechner has been active in the field of teaching andhigher education for some 20 years, focusing on English as a second language,communication skills, intercultural training and leadership. She has extensiveexperience as an examiner and accreditor (European Higher Education Space) andhas coordinated ‘quality in teaching’ approaches at MCI, Austria.Desiree Wieser is a Research & Teaching Assistant and PhD student atthe MCI Management Center Innsbruck, Austria. Her main research area andpublication activity focuses on higher education management, in particular ononline education and the implementation of online education in higher educationinstitutions.