Develop Management Skills With the ACCEL Model

Research shows that effective managers demonstrate five key skills: accountability, collaboration, communication, engagement, and listening and assessing. These practices make up the ACCEL model—a framework to help new and experienced managers develop the skills they need.In Develop Management Skills With the ACCEL Model, Katy Tynan delves into these five skills, offering examples of what they look like in practice and tips for building them. The issue follows two employees as they plan an event together and considers how their manager might make the best use of their skills and deal with any bumps in the road.This issue of TD at Work includes:examples of what not to do when listeninga matrix for motivating employees according to their levels of willingness and abilitythe who, what, when, where, and how of effective communicationa discussion of common biases and how they affect managerscreativity killers and motivatorstemplates for planning how to achieve goals.