Determining Outcomes and Impacts of Human Resource Development Programs

Narong Kiettikunwong is an esteemed scholar specializing in public administration. With a foundation in business administration, management information systems (MIS), public administration, economics, and law, Narong has established himself as a versatile academic professional. Before his tenure at the College of Local Administration, Khon Kaen University, Narong had worked with the U.S. Department of State and various private enterprises, including his own venture, where he held the roles of founder and CEO. In his current research, Narong has presented an innovative approach for evaluating government and public organizations by using objectives and key results (OKRs), providing a robust framework for assessing organizational efficiency and impact with clear, measurable objectives. This pioneering work exemplifies his dedication to advancing methodologies that enhance organizational effectiveness and governance. Beyond his focus on public administration, Narong has expanded his research interests to encompass education and aging development, as well as exploring topics such as trust, competition & regulation law. This diversified scope underscores his commitment to addressing multifaceted challenges facing contemporary society. Pennee Narot retired after 30 years as Associate Professor in International and Development Education at the Faculty of Education, Khon Kaen University, Thailand. After receiving Ph.D. in International and Development Education from University of Pittsburgh, she has been teaching and conducting research in various areas such as teachers’ development, non-formal, informal education and, inclusive education, and aged situations society analysis. She has continuously been conducting research intensively in inclusive education, with the work like: a professional learning program for enhancing the competency of students with special needs, a model professional learning program for enhancingthe competency of students with special needs, inclusive education in Thailand, understanding inclusive education practices in schools under local government jurisdiction, and different paths for inclusion in Thailand: improving , and special teachers as leaders in the development of inclusive education.

• Chapter 1 Introduction.- Chapter 2 Overview of Human Resource Research.- Chapter 3 Overview of Evaluations.- Chapter 4 Concept of Program Evaluation.- Chapter 5 Implications of The Theory of Change in Program Evaluation.