CHRIS GENASI has over fifteen years' experience as a public relations consultant. He specializes in the management of corporate and brand reputation and has advised multinational companies including Nestle, Unilever, Toyota and BT. He works for Weber Shandwick, one of the world's largest PR consultancies, where he focuses on corporate and brand communication strategy, issues management and corporate social responsibility. - TIM BILLS is CEO of Arbil Ltd., one of the largest privately owned lifting gear companies in Europe. He has many years' experience in leading innovative and highly successful strategies for expanding businesses into new markets.