Skip the fluff and quickly master the essentials with this accurate CompTIA A+ certification test prep In the second edition of CompTIA A+ CertMike: Prepare. Practice. Pass the Test! Get Certified! Core 2 Exam 220-1202, tech educator and expert Mike Chapple delivers a hands-on guide to efficiently and effectively preparing for the CompTIA A+ Core 2 exam. The book contains concise discussions of the operating systems, security practices, software troubleshooting techniques, and operational procedures you'll need for the updated test and on a day-to-day basis at your job. Chapple covers all relevant technological advances in mobile, cloud, networking, and security that have taken place since publication of the first edition of this book. He also walks you through the material you need to know to succeed on the newly created 220-1202 exam. You'll use the proven CertMike approach to: Prepare—CertMike is your personal study coach, guiding you through all the exam objectives and helping you gain an understanding of how they apply to on-the-job tasks!Practice—Each chapter includes two multiple choice practice questions. Work through the detailed explanations to evaluate each answer option and understand the reason for the best answer!Pass—On exam day, use the critical knowledge you've learned when you're ready to take the test. You'll feel ready and confident to pass the exam and earn your certification!Laser-focused on starting and accelerating your IT technician career and ensuring your success on the A+ certification Core 2 exam, the book skips the fluff and familiarizes you with IT basics you'll use on the test and every day in your work. It also offers complimentary access to helpful online study tools, like a bonus practice exam and audio recordings of the CertMike Exam Essentials. The second edition of CompTIA A+ CertMike is perfect for anyone preparing for their A+ certification who wants to reduce test anxiety, boost their confidence, and get up to speed quickly and efficiently. It's also a great resource for hardware and PC technicians who want to reinforce foundational skills and upgrade their professional knowledge.
ABOUT THE AUTHOR Mike Chapple, PhD, CISSP, CISM, CIPP/US, CIPM, CCSP, is Teaching Professor of Information Technology, Analytics, and Operations at Notre Dame’s Mendoza College of Business. He is the bestselling author of over 50 technical books. He is also the Faculty Director of the University’s Business/Computer Science program.
Introduction xxiPART I DOMAIN 1.0: OPERATING SYSTEMS 1CHAPTER 1 Operating System Types 3CHAPTER 2 Operating System Installations and Upgrades 19CHAPTER 3 Microsoft Windows Editions 35CHAPTER 4 Windows Operating System Tools 51CHAPTER 5 Microsoft Command-Line Tools 71CHAPTER 6 Windows Settings 95CHAPTER 7 Windows Networking 135CHAPTER 8 macOS 159CHAPTER 9 Linux 189CHAPTER 10 Application Installation and Configuration 219CHAPTER 11 Cloud-Based Productivity Tools 231PART II DOMAIN 2.0: SECURITY 243CHAPTER 12 Physical Security 245CHAPTER 13 Logical Security 263CHAPTER 14 Windows Security 277CHAPTER 15 Wireless Security 309CHAPTER 16 Malware 321CHAPTER 17 Social Engineering and Security Threats 335CHAPTER 18 SOHO Malware Removal 353CHAPTER 19 Workstation Security Configuration 369CHAPTER 20 Mobile Device Security 385CHAPTER 21 Data Destruction and Disposal 397CHAPTER 22 Network Security 411CHAPTER 23 Browser Security 427PART III DOMAIN 3.0: SOFTWARE TROUBLESHOOTING 445CHAPTER 24 Troubleshooting Windows 447CHAPTER 25 Troubleshooting Mobile Device OS and Applications 461CHAPTER 26 Troubleshooting Mobile Device Security 475CHAPTER 27 Troubleshooting PC Security 489PART IV DOMAIN 4.0: OPERATIONAL PROCEDURES 505CHAPTER 28 Documentation 507CHAPTER 29 Change Management 523CHAPTER 30 Workstation Backup and Recovery 537CHAPTER 31 Safety 547CHAPTER 32 Environmental Protection 563CHAPTER 33 Privacy, Licensing, Policy, and Incident Response 573CHAPTER 34 Communication and Professionalism 587CHAPTER 35 Scripting 597CHAPTER 36 Remote Access 607CHAPTER 37 Artificial Intelligence 625Index 637
Mike Chapple, James Michael Stewart, Darril Gibson, David Seidl, Mike (University of Notre Dame) Chapple, Texas) Stewart, James Michael (Lan Wrights, Inc., Austin, LLC) Gibson, Darril (YCDA, David (Miami University) Seidl
Mike Chapple, James Michael Stewart, Darril Gibson, David Seidl, Mike (University of Notre Dame) Chapple, Texas) Stewart, James Michael (Lan Wrights, Inc., Austin, LLC) Gibson, Darril (YCDA, David (Miami University) Seidl
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