"Too often the terms 'culture' and 'climate' are used interchangeably. This book makes the distinctions clear and demonstrates through academic study and practical case studies that improving the climate of an organisation will increase its success."Helen Sweeney, Head of HR, Co-operative Financial Services"Offering research for the theorist with case studies for the activist/pragmatist to understand the practicalities, this book could attract an extensive audience, especially first line managers who now want to understand best practices to use as part of their own development as they don't want to mimic bad practices used on them from old-style thinking. HR professionals would welcome this book."Gillian Ince, Training & Resourcing Manager, Claire's Accessories UK
