Business Performance in the Retail Sector

• A research strategy; strategy, competitiveness, and the way ahead; a business history of the John Lewis partnership; the organizational structure in 1989; existing research on the John Lewis partnership; the John Lewis partnership and the Japanese firm; partnership principles and business - an analysis; theories of business performance and the John Lewis partnership; the post-war retailing environment; a comparative business analysis - 1970-1989; crossing over into the human dimension.

`well-written book ... we must be grateful to Bradley and Taylor for sharing their research results with us in an informative and user-friendly way'Times Higher Education Supplement