Business Letters That Work

John Greenland is a successful management consultant, trainer and author with extensive experience in business writing and communication skills. He has a Master's Degree in Philosophy, Politics and Economics. He is a management consultant with Lynch Greenland & Partners Ltd and has personally worked for more than one hundred major UK companies specialising in training in communication skills.

• 1. Aiming your letter; 2. Planning and structuring your letter; 3. Language and style; 4. Layout of your letter; 5. Strategies for business letters; 6. Editing and proofreading