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This book shows that in business, moral questions are not just theoretical; they arise in practice and have to be dealt with in practice. It illustrates that 'ethics as practice' is an important area of study because it focuses on how ethics are enacted and embedded in everyday organizational reality. In contrast to the approaches dominating mainstream literature, the authors of this thought provoking volume focus on the tensions, paradoxes and ambiguities that underpin ethics in practice.Recent corporate scandals such as those involving Enron, Worldcom and Parmalat have brought to the fore a problem which mainstream economics and management studies have long ignored: the fact that neither rules, regulations, nor the laws of the market can ensure ethical behaviour. The authors of this fascinating book take the tension between 'morals or money' and 'profits or principles' as the starting point of their investigations into how ethical problems emerge and are managed. They show that ethics are at stake in ambiguous situations where different, often contradicting, sets of moral values and rules clash. Business Ethics as Practice will prove a stimulating and fascinating read for scholars of organization theory, organizational behaviour, business and management, and more generally, humanities and the social sciences. Business practitioners will also find much illuminating material to reflect upon and consider within this book.
Edited by Chris Carter, Business School, The University of Edinburgh, UK, Stewart R. Clegg, School of Project Management, The University of Sydney, Australia, Martin Kornberger, EMLYON Business School, Stephan Laske, University of Innsbruck, Austria and Martin Messner, HEC Paris, France and University of Innsbruck, Austria
Contents:1. IntroductionChris Carter, Stewart Clegg, Martin Kornberger, Stephan Laske and Martin MessnerPART I: ORDER AND REPRESENTATION2. Office as a Vocation? The Ethos of Bureaucratic Office and Public ServicePaul du Gay3. Granting Disorder a Place in Ethics: Organization’s Deviant Practices and EthicsOlivier Babeau4. Being Accountable and Being ResponsibleMartin Messner5. Letting Knowledge Go: Ethics and Representation of the Other in International and Cross-Cultural ManagementCarl Rhodes and Robert WestwoodPART II: RELEXIVITY AND NORMS6. Social Standards: Hybrids in Reflexive ModernityMartin Müller and Thomas Beschorner7. Managing for Compliance and Integrity in PracticeAndreas Rasche and Daniel E. Esser8. Meeting Responsibilities ‘On the Stage’ and Claiming Rights ‘Behind the Scenes’: The Re-Casting of CompaniesSue LlewelynPART III: PERFORMING ETHICS9. Integrity: Talking the Walk Instead of Walking the TalkWim Vandekerckhove10. Practical Wisdom: Integrating Ethics and Effectiveness in OrganizationsMatt Statler and Karin Oppegaard11. The Constitution of Ethics: Discourse, Practice and Conflict in a Health-Care CenterSilke Seemann, Stephan Laske and Marin Kornberger12. The Guest as a Friendly Foe? Hotel Service Encounters In-between the Face and the Gaze of the GuestDirk BunzelIndex
'Conceiving of business-in-society issues as integral to the responsibilities of practice, this timely collection offers a series of provocative empirical and conceptual contributions to their illumination. Distinguished by its international orientation, interdisciplinary approach and theoretical sophistication, the chapters explore the personal, professional and organizational dilemmas of the ethics of business and public administration.'