Business and Management of Ocean Cruises
Inbunden, Engelska, 2011
Av Michael P. Vogel, Alexis Papathanassis, Ben Wolber, Germany) Vogel, Michael P. (Bremerhaven University of Applied Sciences, Germany) Papathanassis, Alexis (Bremerhaven University of Applied Sciences, USA) Wolber, Ben (Prestige Cruise Holdings, Inc., Michael P Vogel
1 579 kr
Produktinformation
- Utgivningsdatum2011-11-29
- Mått172 x 244 x 25 mm
- Vikt840 g
- FormatInbunden
- SpråkEngelska
- Antal sidor296
- FörlagCABI Publishing
- ISBN9781845938451
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Dr Michael Vogel is Professor of Business and Tourism Management, programme leader for Cruise Industry Management at the Bremerhaven University of Applied Sciences (Germany) and Co-Director of the Institute of Maritime Tourism in Bremerhaven. He has published on cruise economics, destination strategy, higher education, critical research and epistemology. He also conducts research for the German Ministry for the Environment on the acceptance of offshore wind farms, leads a major teaching quality enhancement programme and runs an innovative street magazine with students and homeless people. In 2008 he received the German Higher Education Teaching Award. Previously, Michael worked as a strategy consultant and tourism manager. He holds a graduate degree in Business Administration, an MSc in Environmental and Resource Economics and a PhD in Theoretical Economics. He is also a doctoral student at the Institute of Education, University of London. Dr Alexis Papathanassis is Professor of Tourism Management and Information Systems at the Bremerhaven University of Applied Sciences (Germany) and Co-Director of the Institute of Maritime Tourism in Bremerhaven. He serves as chairman of the Cruise Research Society, has published in the Annals of Tourism Research, Tourism Management, International Journal of Tourism Research and others, and (co-)edited two books on cruise management. Prior to joining academia, Alexis pursued a professional career with TUI, Europe's leading tourism group, as Project Manager and Process Engineer, Business Unit Manager and Business Development Manager. He graduated with a degree in Business Administration from the University of Bath, gained his MSc in Analysis, Design and Management of Information Systems from the London School of Economics & Political Science and received his PhD in Economic Sciences from the University of Hanover. Ben Wolber is Vice President, Fleet Purchasing for Prestige Cruise Holdings (PCH), based in Miami. PCH is the parent company of Oceania Cruises and Regent Seven Seas Cruises and the market leader in the upper-premium and luxury segments of the cruise industry. Ben's previous career in the luxury segment of the cruise industry includes the positions of Hotel Manager, F&B Manager and Provision Master on board, as well as Financial Controller shore-side. He holds a degree in Business Administration, used to be a Lecturer in Cruise Management at the Bremerhaven University of Applied Sciences (Germany) and is a Research Associate of the Institute for Maritime Tourism in Bremerhaven. Ted Manning is President of Tourisk Inc., an international consulting firm providing services in development strategies, destination planning and management, indicators of sustainability, accessibility and environmental management. He is former Director of Strategic Planning and Director of Sustainable Development and Environmental Management of Consulting and Audit Canada (CAC). He has served as Associate Director for the Centre for a Sustainable Future (CSF) for the Foundation for International Training and as an advisor to several UN agencies on sustainable development and environmental management. He has served as Executive Manager, Sustainable Tourism, for Tourism Canada, Associate Director of the Sustainable Development Branch of Environment Canada, Chief of Land Use Policy and Land Use Analysis in Environment Canada, Senior Planner for the Caribbean Program of the Canadian International Development Agency, and as a university lecturer in geography. He works in English, French and Spanish. Dr Alexis Papathanassis is Professor of Tourism Management and Information Systems at the Bremerhaven University of Applied Sciences (Germany) and Co-Director of the Institute of Maritime Tourism in Bremerhaven. He serves as chairman of the Cruise Research Society, has published in the Annals of Tourism Research, Tourism Management, International Journal of Tourism Research and others, and (co-)edited two books on cruise management. Prior to joining academia, Alexis pursued a professional career with TUI, Europe's leading tourism group, as Project Manager and Process Engineer, Business Unit Manager and Business Development Manager. He graduated with a degree in Business Administration from the University of Bath, gained his MSc in Analysis, Design and Management of Information Systems from the London School of Economics & Political Science and received his PhD in Economic Sciences from the University of Hanover. Ben Wolber is Vice President, Fleet Purchasing for Prestige Cruise Holdings (PCH), based in Miami. PCH is the parent company of Oceania Cruises and Regent Seven Seas Cruises and the market leader in the upper-premium and luxury segments of the cruise industry. Ben's previous career in the luxury segment of the cruise industry includes the positions of Hotel Manager, F&B Manager and Provision Master on board, as well as Financial Controller shore-side. He holds a degree in Business Administration, used to be a Lecturer in Cruise Management at the Bremerhaven University of Applied Sciences (Germany) and is a Research Associate of the Institute for Maritime Tourism in Bremerhaven. - Michael Lück is a professor in the School of Hospitality and Tourism, and associate director for the coastal and marine tourism research programme at the New Zealand Tourism Research Institute, both at Auckland University of Technology, New Zealand. He is founding co-chair of the International Coastal & Marine Tourism Society (ICMTS). Michael has more than 10 years work experience in the tourism industry and his research interests include (marine) wildlife tourism, the cruise industry, ecotourism, interpretation and education on wildlife tours, the impacts of tourism, and aviation/transport. He has published in a number of international journals, is founding editor-in-chief of the academic journal Tourism in Marine Environments, Associate Editor of the Journal of Ecotourism and Human Dimensions of Wildlife, and editorial board member of Marine Policy and Frontiers. Michael has edited or co-edited ten volumes on ecotourism, marine and polar tourism, events and low cost airlines, as well as the Encyclopedia of Tourism and Recreation in Marine Environments (CABI), and co-authored the introductory text Tourism (CABI).
- Part I: The Cruise Industry 1: The Demand for Ocean Cruises - Three Perspectives 2: Development of the Cruise Industry Structure - the Supply Side 3: Regulatory Frameworks of the Cruise Industry 4: Impacts of Cruising Part II: Cruise Line Corporate Management 5: Cruise Line Strategies for Keeping Afloat 6: Core Cruise Operator Processes and Systems: Overview and Challenges 7: Cruise Lines' Purchasing and Logistics Management 8: Human Resource Management in the Cruise Industry Part III: Cruise Line Marketing Management 9: Marketing Communications in the Cruise Industry 10: Pricing and Revenue Management for Cruises 11: Cruise Packages Part IV: Cruise Product Management 12: Cruise Product Development 13: Itinerary Planning 14: Shore-side Activities 15: Service Quality and the Cruise Industry Part V: Cruise Operations Management 16: Hotel Operations Management on Cruise Ships 17: Food and Beverage Operations 18: Safety and Security Management 19: Cruise Ship Marine Operations Part VI: Cruise Futures 20: Cruise Sector Growth - Prospects, Challenges, Responsibilities