Big Book of HR Exam Practice Questions

ABOUT THE AUTHOR Sandra M. Reed, SPHR, SHRM-SCP is a leading expert in the certification of Human Resource Professionals. She is the bestselling author of the PHR and SPHR Professional in Human Resources Certification Complete Study Guide and the HRCI???s Official Guide to the Human Resource Body of Knowledge. She is the founder of a business consulting group specializing in strategy and leadership development in small businesses.

• About This Book xxiiiChapter 1 Introduction 1Know Your Why 4The Exam Content 5Types of Questions 6Multiple Choice/Multiple Option 7Drag and Drop 7Fill in the Blank 8Exam Preparation 8What You Think About Matters 11Using This Book to Practice 12Conclusion 13Chapter 2 U.S. Labor Law 15Labor Law Employment Law Cheat Sheet 18Labor Law Practice Questions 21Key Concept Research Questions 42Test Your Labor Law Terminology Knowledge 42Conclusion 44Additional Resources 44Websites 45Podcasts 45YouTube Channels 46Chapter 3 Business Management and Strategy 47Business Management and Strategy Questions 51Key Concept Research Questions 65Test Your Business Management and Strategy Terminology Questions 65Conclusion 67Additional Resources 67Websites 67Podcasts 68YouTube Channels 68Chapter 4 Talent Planning and Acquisition 69Talent Planning and Acquisition Practice Questions 73Key Concept Research Questions 88Test Your Talent Planning and Acquisition Terminology 88Conclusion 90Additional Resources 91Websites 91Podcasts 92YouTube Channels 92Chapter 5 Learning and Development 95Learning and Development Practice Questions 99Key Concept Research Questions 112Test Your Learning and Development Terminology Knowledge 112Conclusion 115Additional Resources 115Websites 115Podcasts 116YouTube Channels 116Chapter 6 Total Rewards 117Total Rewards Practice Questions 122Key Concept Research Questions 136Test Your Total Rewards Terminology Knowledge 136Conclusion 138Additional Resources 138Websites 139Podcasts 139YouTube Channels 140Chapter 7 Risk Management 141Risk Management Practice Questions 145Key Concept Research Questions 158Test Your Risk Management Terminology Knowledge 158Conclusion 160Additional Resources 160Websites 160Podcasts 161YouTube Channels 161Chapter 8 Employee Engagement and Retention 163Employee Engagement and Retention Practice Questions 167Key Concept Research Questions 179Test Your Engagement and Retention Terminology Knowledge 180Conclusion 182Additional Resources 183Websites 183Podcasts 183YouTube Channels 184Chapter 9 Employee and Labor Relations 185Employee and Labor Relations Practice Questions 190Key Concept Research Questions 202Test Your Employee and Labor Relations Terminology Knowledge 202Conclusion 204Additional Resources 204Websites 204Podcasts 205YouTube Channels 205Chapter 10 Ethical Practice and Corporate Social Responsibility 207Ethical Practice and Corporate Social Responsibility Questions 211Key Concept Research Questions 222Test Your Ethical Practice and Corporate Social Responsibility Terminology Knowledge 222Conclusion 225Additional Resources 225Websites 225Podcasts 226YouTube Channels 226Chapter 11 Managing a Global Workforce 227Global Human Resource Management Practice Questions 231Key Concept Research Questions 243Test Your Global HR Management Terminology Knowledge 243Conclusion 245Additional Resources 246Websites 246Podcasts 246YouTube Channels 247Chapter 12 Diversity, Equity, and Inclusion 249Diversity, Equity, and Inclusion Practice Questions 254Key Concept Research Questions 267Test Your DEI Terminology Knowledge 267Conclusion 269Additional Resources 269Websites 270Podcasts 270YouTube Channels 271Chapter 13 Workforce Analytics and Technology 273Workforce Analytics and Technology Practice Questions 277Key Concept Research Questions 290Test Your Workforce Analytics and Technology Terminology Knowledge 291Conclusion 293Additional Resources 293Websites 293Podcasts 294YouTube Channels 294Chapter 14 Human Resource Competencies 295Human Resource Competencies Practice Questions 300Key Concept Research Questions 313Test Your Human Resource Competencies Terminology Knowledge 315Conclusion 316Additional Resources 317Websites 317Podcasts 318YouTube Channels 318Chapter 15 Leadership 319Leadership Practice Questions 323Key Concept Research Questions 335Test Your Leadership Terminology Knowledge 336Conclusion 337Additional Resources 338Websites 338Podcasts 338YouTube Channels 339Chapter 16 Organizational Development and Design 341Organizational Development and Design Practice Questions 345Key Concept Research Questions 359Test Your Organizational Development and Design Terminology Knowledge 360Conclusion 362Additional Resources 362Websites 362Podcasts 363YouTube Channels 363Appendix A Answers to Review Questions 365Chapter 2: U.S. Labor Law 366Chapter 3: Business Management and Strategy 377Chapter 4: Talent Planning and Acquisition 391Chapter 5: Learning and Development 403Chapter 6: Total Rewards 414Chapter 7: Risk Management 425Chapter 8: Employee Engagement and Retention 435Chapter 9: Employee and Labor Relations 448Chapter 10: Ethical Practice and Corporate Social Responsibility 460Chapter 11: Managing a Global Workforce 473Chapter 12: Diversity, Equity, and Inclusion 488Chapter 13: Workforce Analytics and Technology 500Chapter 14: Human Resource Competencies 515Chapter 15: Leadership 529Chapter 16: Organizational Development and Design 543Appendix B Answers to Terminology Knowledge Test 559Chapter 2: U.S. Labor Law 560Chapter 3: Business Management and Strategy 560Chapter 4: Talent Planning and Acquisition 561Chapter 5: Learning and Development 562Chapter 6: Total Rewards 563Chapter 7: Risk Management 564Chapter 8: Employee Engagement and Retention 565Chapter 9: Employee and Labor Relations 565Chapter 10: Ethical Practice and Corporate Social Responsibility 566Chapter 11: Managing a Global Workforce 567Chapter 12: Diversity, Equity, and Inclusion 568Chapter 13: Workforce Analytics and Technology 569Chapter 14: Human Resource Competencies 569Chapter 15: Leadership 570Chapter 16: Organizational Development and Design 571Appendix C Answers to Research Challenge Questions 573Chapter 2: U.S. Labor Law 574Chapter 3: Business Management and Strategy 575Chapter 4: Talent Planning and Acquisition 576Chapter 5: Learning and Development 577Chapter 6: Total Rewards 579Chapter 7: Risk Management 580Chapter 8: Employee Engagement and Retention 582Chapter 9: Employee and Labor Relations 583Chapter 10: Ethical Practice and Corporate Social Responsibility 584Chapter 11: Global Human Resource Management 586Chapter 12: Diversity, Equity, and Inclusion 587Chapter 13: Workforce Analytics and Technology 588Chapter 14: Human Resource Competencies 589Chapter 15: Leadership 590Chapter 16: Organizational Development and Design 591Index 595