"'Excellent. This book is a welcome relief. It provides a robust, common-sense approach to a complex but highly important set of themes. Those wanting a basic 'how to' guide will not be disappointed, but nor will readers who want to examine the theoretical underpinnings of a particular topic. The academic work is there aplenty, but it is made to serve real life experience, which in this instance is how it should be.' Ian Stuart-Hamilton, in the Foreword"