As a psychologist, consultant, business owner, and faculty, the most consistent challenge I've seen leaders face is unnecessary people problems that stem from insufficient operational infrastructure. Administrative Intelligence is the most comprehensive, practical book I've seen for successfully implementing strong operations in any organization.Dr. Mira Brancu, Towerscope & Duke UniversityAdministrative Intelligence gives early-career leaders what they wish they could have learned sooner: how organizations actually work. Connecting values, leadership, and systems, it shows how real decisions get made—and how emerging leaders can create impact well before they hold formal power.Thomas D’Aunno, Ph.D., New York UniversityAdministrative Intelligence emerges from lived experience across all levels of organizations. It speaks directly to the organizational design puzzles I grapple with daily and provides a strong foundation for leadership teams to build shared understanding around internal challenges and opportunities for refinement.Delaney Keating, Strategist and Business Developer