David Hayden is an L&D consultant working with individuals, teams and organizations. Prior to this he was a lecturer at University Centre Doncaster and has held various L&D roles in the private sector. He is based in Doncaster, UK. Steve George is the Head of Learning at the Chartered Institute of Personnel and Development (CIPD). Prior to this he was a Learning Solutions Consultant at Lumesse. He is based in London, UK.